Topics: Truckstop Business

NATSO Member Charlene Poe Expresses Thanks for the NATSO Community

Charlene Poe, founder and managing partner of Middletown Truck Stop Eatery and Drive Thru in Delaware, was recently honored by the Women in Trucking Association as its Member of the Month for August. More

How to Get Customers into Your Truckstop from the Fuel Island [Podcast]

How to Get Customers into Your Truckstop from the Fuel Island [Podcast]

Darren Schulte, NATSO's vice president, walks listeners through signage, merchandise and technology ideas to draw customers inside. Schulte also offers ideas on what things people see from the fuel island that might deter them from coming in. More

Sapp Bros. Cashier Intervenes in Suspected Human Trafficking

Sapp Bros. Cashier Intervenes in Suspected Human Trafficking

When Jessica Chapman, a cashier at Sapp Bros., in Junction City, Kansas, noticed a woman who seemed distressed, she drew on her human trafficking awareness training and caught the woman’s eye to ask if she was alright. The woman approached Chapman and acknowledged that she wasn’t;  but the man taking advantage of her was inside the store, so Chapman quietly jumped into action to help. More

Gifts, Apparel and Pet Services Stand Out at Dukes Mount Vernon TA Express [Podcast]

Gifts, Apparel and Pet Services Stand Out at Dukes Mount Vernon TA Express [Podcast]

Listen to hear how this Texas-themed location blends a western-motif with a modern feel to make their stamp on the interstate. More

Pat’s Travel Center Focuses on the Customer Experience and Its Staff

Pat’s Travel Center Focuses on the Customer Experience and Its Staff

Pat’s Travel Center in La Porte, Texas, got its start in 1980, and has been expanding and changing ever since. More

Four-Wheel Travel is Up: Ideas to Make Sure Your Truckstop is Prepared for the Increased Traffic [Podcast]

Four-Wheel Travel is Up: Ideas to Make Sure Your Truckstop is Prepared for the Increased Traffic [Podcast]

With the increase in four-wheel traffic, trucktops and travel centers need to be clean, well-staffed and fully stocked. In this episode of NATSO's podcast, industry veteran Eliote Duarte shares his expertise on what truckstops and travel centers should be doing to excel. More

FTC Executive Order on Competition

On July 9, President Biden issued a sweeping Executive Order directing federal regulatory agencies to take a variety of steps that would fundamentally alter the government's regulation of businesses' competitive practices.  More

NATSO’s Leadership Explores Truckstop and Travel Center Trends

NATSO’s Leadership Explores Truckstop and Travel Center Trends

The truckstop and travel plaza industry has a long history of adapting to its customers’ needs, and there are several equipment trends that could affect what drivers need while on the road. During NATSO’s FastForwardFocus, Lisa Mullings, NATSO CEO, and Darren Schulte, NATSO’s vice president of membership, sat down to discuss the trends that could shape truckstop and travel plaza operators’ futures. More

NATSO Creates New Ways for Industry Suppliers to Connect with Truckstop and Travel Center Decision Makers

NATSO Creates New Ways for Industry Suppliers to Connect with Truckstop and Travel Center Decision Makers

Industry suppliers are a critical resource for the nation’s truckstops and travel center operators and category managers, and NATSO is connecting vendors and truckstop operators through virtual, one-on-one meetings. More

Discover How Geoframing Can Help Find New Hires with NATSO Allied Member MK& Associates LLC

I recently sat down with Marjorie Kass, president and founder of MK& Associates LLC, to learn more about the services her company offers and how geoframing can be used to attract new applicants More

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