Topics: Automated Retail

Robotics, Artificial Intelligence and Kitchen Innovation are Automating Tasks and Maximizing Labor for Travel Centers

Automation and digitization are changing nearly every industry, including truckstops, travel plazas and convenience stores. New technology is helping companies automate tasks and re-direct labor to responsibilities that directly benefit customers. More

AI-Driven Checkout-Free Technology

Smart travel center owners are building AI-driven checkout-free technology into their new builds and exploring retrofits. Krishna Motukuri, CEO and co-founder of Zippin, joined NATSO's podcast to breakdown the technology from security to layout best practices to the future of AI. More

Automated Retail Creates Added Convenience for Customers Members Only Join or Login

Automated retail technology continues to improve and the pace of digital transformation is increasing. Darren Schulte, NATSO’s vice president of membership, said embracing new retail technologies can help operators increase efficiency, reduce errors, redeploy labor and enhance the customer experience. “It is costly, but if you’re blessed to have the resources, I would look at it,” he said. More

Travel Center Customer Expectations at Checkout Have Changed

Improving checkout speed shortens lines and directly results in more sales. Given that the pandemic makes customers even more weary of lines, and the labor shortage has increased the time it normally takes to checkout, the use of kiosk ordering and self-check-out lanes has become a must-have for retailers. More

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