Staff

Lisa Mullings

Lisa Mullings

President & CEO

Lisa Mullings is the President and Chief Executive Officer for NATSO. Prior to this appointment to NATSO’s Executive Committee, she served as NATSO’s Vice President of Public Affairs and Counsel. In that capacity, she lobbied on transportation and tax issues and managed NATSO’s strategic communication plan, serving as NATSO’s primary media contact as well as editor of both the association’s bi-monthly trade publication, Stop Watch, and its weekly e-newsletter.

Prior to joining NATSO in January 1995 as the Associate Director of Government Affairs, Lisa was the communications and government affairs manager for the National Association of Chemical Recyclers. Prior to that, she served for five years as a staff member on the House transportation committee. She received her undergraduate degree in business with a minor in journalism from the University of Maryland in 1994 and her law degree from George Mason University School of Law in 2000. She is married and has two sons.

(703) 549-2100
Christine Schoessler

Christine Schoessler

COO

Responsible for ensuring successful operations and growth of the NATSO through strong fiscal management, volunteer and staff development, and leadership and oversight of day-to-day operations.

Connect with her on LinkedIn

cschoessler@natso.com | (703) 650-8766
Thereza Cevidanes

Thereza Cevidanes

Manager, Government Affairs

Cevidanes supports NATSO’s legislative and political agenda in Washington, D.C., by furthering congressional outreach and political engagement, advising on legislative developments, preparing for congressional meetings and hearings, and advocating on matters relating to the truckstop and travel plaza industry.

Sharon Butler

Sharon Butler

Senior Executive Assistant

Manages the operations of the NATSO main office and helps staff members achieve their goals by ensuring that they have the necessary office systems and equipment. 

sbutler@natso.com | (703) 739-8569
Andrew Evans

Andrew Evans

Vice President, Marketing and Branding

Andrew leads the branding and marketing efforts for NATSO, including strategy, structure, and analysis. He has nearly 20 years of experience leading marketing strategies in many industries, such as travel centers, aviation, community development, manufacturing, and higher education. He has an MBA from North Carolina State University with an emphasis on Marketing and Consumer Behavior.

Connect with him on LinkedIn

David Fialkov

David Fialkov

Executive Vice President of Government Affairs

Advocates for NATSO members on legislative and regulatory issues in Washington.  Also provides education on legal issues affecting the industry.

dfialkov@natso.com | (703) 739-8501
Jessica Frend

Jessica Frend

Senior Policy Advisor

Frend serves as a policy advisor to the entire Government Affairs team. She is responsible for helping to shape and advance NATSO’s advocacy agenda on Capitol Hill. Her years of experience working with the industry combined with a focus on energy and transportation matters on Capitol Hill enhances NATSO’s efforts to expand and strengthen its reach in Washington.

jfrend@natso.com | 301-704-1407
LeeAnn Goheen

LeeAnn Goheen

Senior Director of NATSO’s Government Affairs

Goheen implements NATSO’s legislative and political agenda in Washington, D.C., and directs the association’s political engagement efforts. Goheen serves as the liaison with NATSO’s Government Affairs Committee and represents NATSO before Congress and officials in the executive branch on matters relating to the truckstop and travel plaza industry, including transportation, energy, environmental, financial services, and labor issues.

lgoheen@natso.com | 580-235-2458
Pamela Hayes

Pamela Hayes

Vice President, Business Development

Develops strategic partnerships that create value for members.  Staff lead on meetings and events, including The NATSO Show.  Directs recruitment and retention of allied members through valuable service offerings.  Supports the NATSO Foundation in fundraising and event planning.

phayes@natso.com | (703) 739-8565
Steven Hove

Steven Hove

I.T. and Business Development

Steven Hove has been with the Alternative Fuels Council since its inception in 2018. Working in I.T. and business development, Steven manages and assists in the development of Alt Fuel's RIN Management Software alongside the day-to-day business of Alt Fuels. This includes marketing, RIN sales, fuel and RIN pricing analytics, and quarterly reporting.

Ginger Laidlaw

Ginger Laidlaw

Vice President

Ginger joins NATSO to assist members of the truckstop and travel plaza community navigate the complex compliance requirements of state and federal fuel regulations, including the Renewable Fuel Standard (RFS).  Ms. Laidlaw has worked with renewable fuel marketers, blenders and producers for over 6 years, and previously worked as an environmental consultant for several years. 

glaidlaw@natso.com | 703-739-8574
Kimberly Roberts

Kimberly Roberts

Director of Business and Travel Plaza Member Services

As part of the NATSO membership team, Kimberly's responsibilities include travel plaza member retention and recruitment, with a special focus on member care and customer service. Additionally, she manages the day to day operations of the NATSO Check-Link Check Verification Program for both travel plaza members and professional drivers. Kimberly also provides both pre-show and on-site support for NATSO Connect.

kroberts@natso.com | (703) 739-8573
Darren Schulte

Darren Schulte

Vice President, Membership

Directs recruitment, retention and customer service to travel plaza members. Also responsible for developing and/or enhancing NATSO products, services, and/or programs, particularly those relating to education, research and training for travel plaza operators.

dschulte@natso.com | (703) 739-8562
Afua Smith

Afua Smith

Senior Manager of Membership

As Senior Manager of Membership, Afua Smith is responsible for advancing NATSO’s overall retention and recruitment program by maintaining mutually-beneficial relationships with members. She promotes a positive corporate image and creates a good customer service experience for our members by overseeing the NATSO Foundation’s Bill and Carolyn Moon Scholarship Program. Afua contributes to the overall success of NATSO Connect by recruiting travel plaza attendees for the event and handling event follow-up.

asmith@natso.com | (703) 739-8568
Amy Toner

Amy Toner

Executive Director, NATSO Foundation

Toner is charged with spearheading the education, fundraising and administration of the NATSO Foundation, including education for the annual industry conference NATSO Connect as well as the Bill and Carolyn Moon Scholarship Program, which is one of the Foundation’s [core] programs. Toner serves as the editor of NATSO’s Stop Watch magazine, manages the NATSO website and hosts NATSO’s Podcast, The Truck Stops Here. Toner joined NATSO in 2006.

atoner@natso.com | (703) 739-8570
Tiffany Wlazlowski Neuman

Tiffany Wlazlowski Neuman

Vice President, Public Affairs


Wlazlowski Neuman leads NATSO and the NATSO Foundation’s public affairs initiatives and communications strategies to promote the truck stop and travel center industry to the public, opinion leaders, elected officials, and the media. Her outreach includes a spectrum of policy issues facing the industry, with a particular focus on transportation and fuel issues, truck parking, and human trafficking.

She serves as NATSO’s representative on the U.S. Department of Transportation’s National Truck Parking Coalition, the Clean Freight Coalition, and various state truck parking technical advisory committees. She is the architect of the truck stop and travel center industry’s anti-human trafficking campaign and currently serves as a Committee member for the U.S. Department of Transportation’s Human Trafficking Advisory Council. Wlazlowski Neuman serves on the American Highway Users Policy and Government Affairs Committee.  

twlazlowski@natso.com
 | (703) 739-8578