Truckstop and Travel Plaza Membership
From advocacy to education, NATSO delivers the tools that help operators maintain their competitive edge. The association is committed to providing exceptional resources at an extreme value. Members receive the following benefits:
As the industry’s only national trade association, NATSO advocates the industry’s goals with the lawmakers and regulatory agencies.
On the federal front, NATSO is the voice of truckstops and travel plazas on issues that impact the industry. The association serves as your advocate to Congress and federal regulatory agencies. Your dues dollars help to fund NATSO’s aggressive advocacy efforts that preserve the livelihoods of hundreds of thousands employed in the industry.
On the state scene, NATSO monitors and reports on legislation that affects the industry, alerting you to advocacy efforts you can advance locally. There are many instances where NATSO contacted a local mayor or local representative and utilized NATSO’s research and talking points to make a difference.
NATSO Day on Capitol Hill Conference
Participate in the highly acclaimed NATSO Day on Capitol Hill for NATSO members only. Inform key Members of Congress about the hot issues that affect your business. Meet with your congressional representatives during appointments arranged by NATSO to help advance the industry’s position with decision-makers. You will receive in-depth briefings and a personalized pocket agenda to make the most of your access to key Members of Congress. The conference will be a memorable experience that makes a historical impact.
NATSO will return to its in-person annual industry meeting next year and is encouraging truckstop and travel plaza leaders to register for NATSO Connect 2022. The event will take place Feb. 20-24, 2022, at Disney's Coronado Springs Resort in Orlando, Florida.
At NATSO Connect, hundreds of innovative, senior-level truckstop operators and industry partners will come together to connect. You will experience:
- Executive briefings from experts inside and outside the industry;
- Hand-selected vendors showcasing their new and proven products;
- Peer-to-peer discussions to brainstorm how to apply national retail trends within travel plazas’ unique realities;
- Collaborative problem-solving sessions geared toward growing your business; and
- Time to continue conversations from group settings into one-on-one meetings so you can take the conversations to the next level.
- More information on NATSO Connect 2022.
- Truckstop and travel center registration.
- Reserve a booth.
- Make a hotel room reservation.
- Join the mailing list.
Who Should Attend?
Travel plaza or truckstop owners, operators, managers, buyers and staff who want to increase their industry knowledge, gain business intelligence and see new products. Industry partners who want to showcase their brand in front of truckstop leaders.
The official host hotel for NATSO Connect 2022 is Disney's Coronado Springs Resort. The main events of NATSO Connect, including the education and exhibit hall floor, will all take place at the Disney's Coronado Springs Resort. NATSO’s negotiated room rate of $265 plus tax is available until January 21, 2022 or NATSO’s block sells out. To reserve your room in NATSO’s block, please click here.
Contact Pamela Hayes at firstname.lastname@example.org for additional information.
Truckstop and Travel Plaza New Hire Orientation and Training Guidebook
Employees are at the heart of every truckstop and travel plaza operation, but finding and keeping quality staff can be a time-consuming and challenging process. To help businesses succeed, NATSO has released its updated employee handbook. The Truckstop and Travel Plaza New Hire Orientation and Training Guidebook has been designed to help operators maximize the human resources they need to run their travel plazas successfully. Purchase the Truckstop and Travel Plaza New Hire Orientation and Training Guidebook here.
Truckstop and Travel Plaza Training Manual
Training is an essential element in the success of any operation. To help truckstop operators, the NATSO Foundation offers an electronic Truckstop and Travel Plaza Training Manual. The manual is designed to help operators create their own store- and company-specific operations training manual. Learn more about the NATSO Foundation's Truckstop and Travel Plaza Training Manual.
Stop Watch Magazine
NATSO's bi-monthly magazine is packed with news and feature articles that will give you insights into new ways of running your business. By implementing the ideas you get from the magazine, you will save money and increase your profits. Read the latest issue of Stop Watch magazine here.
Keep up-to-date with NATSO's daily electronic newsletter. Learn the latest government, regulatory and business developments that affect your business. NATSO members can request Biz Brief here.
Online Buyers’ Guide
Looking for a new supplier or vendor? Check NATSO’s online Buyers’ Guide for a complete list of suppliers that have proven their dedication to the travel plaza industry by joining NATSO as allied members. The guide is a great reference resource for truckstop and travel plaza operators. Support allied partners that support you! Access NATSO's Buyers' Guide here.
NATSO Membership Programs
NATSO wants you to make the most of your membership. Take advantage of the programs and resources that can help you streamline your operations, save money and better meet your customers’ needs.
Travel Center Profit Drivers
NATSO’s Travel Centers Profit Drivers program is NATSO’s solution to the challenges that exist for NATSO truckstop members managing the complex issues surrounding truckstop management. Led by Darren Schulte, NATSO’s Vice President of Membership, the custom assessment of your truckstop includes recommendations for every aspect of your facility including actionable ideas to improve revenue and tactical ways to improve your net operating costs. Learn how to get a road map to success for your truckstop here.
Discounted Payment Card Merchant Processing
In 2005 NATSO joined with First Data to develop a direct, cost effective and competitive solution for payment processing that is fast, convenient and secure. You may use First Data now but that doesn’t mean you are covered by the remarkable NATSO/First Data program! The NATSO/First Data program includes a “cost+” rate structure with numerous reduced fees that include a $0 chargeback fee. Utilizing the vast payment industry experience of First Data coupled with direct oversight of NATSO industry experts, our program supports practically all forms of electronic payments including fleet, credit and pin debit cards plus customized gift & e-loyalty programs. For more information and to get started, contact Dan Hudson at (703) 398-5831 or email email@example.com. You can also contact Kimberly Roberts, NATSO’s member care specialist, at (703) 739-8573 or firstname.lastname@example.org.
Check-Link™ is a member-only program that provides check verification for thousands of professional drivers and offers NATSO’s assistance in collecting bad debt for an additional fee of $30 per month. While the Check-Link™ program already had data on bad check writers at truckstops, the SCAN network is comprised of data from the nation's largest retailers (such as Kmart and Wal-Mart). In other words, NATSO members now have access to much more information on the check writer’s history. If your location is not currently a Check-Link location and would like to become apart of the Check-Link network, sign up today!
NATSO Check-Link™ Directory Listing
All NATSO member locations are listed through an online directory provided to over 10,000 registered drivers who consult this resource for participating NATSO truckstop and travel plaza member locations. Various search criteria allows drivers to locate Check-Link locations while on the road. View the listing of participating truckstops here.
Discounted Business Services
Benefit from the “members only” discounts on products and services negotiated by NATSO with member suppliers to increase your competitiveness and boost your bottom line. NATSO is constantly working on improved relationships in bringing you a NATSO advantage. When you shop with NATSO allied members you’ll see results that will improve your business. View NATSO's Buyers Guide here.