Truckstop and Travel Plaza Membership
From advocacy to education, NATSO delivers the tools that help operators maintain their competitive edge. The association is committed to providing exceptional resources at an extreme value. Members receive the following benefits:
As the industry’s only national trade association, NATSO advocates the industry’s goals with the lawmakers and regulatory agencies.
On the federal front, NATSO is the voice of truckstops and travel plazas on issues that impact the industry. The association serves as your advocate to Congress and federal regulatory agencies. Your dues dollars help to fund NATSO’s aggressive advocacy efforts that preserve the livelihoods of hundreds of thousands employed in the industry.
On the state scene, NATSO monitors and reports on legislation that affects the industry, alerting you to advocacy efforts you can advance locally. There are many instances where NATSO contacted a local mayor or local representative and utilized NATSO’s research and talking points to make a difference.
NATSO Day on Capitol Hill Conference
Participate in the highly acclaimed NATSO Day on Capitol Hill for NATSO members only. Inform key Members of Congress about the hot issues that affect your business. Meet with your congressional representatives during appointments arranged by NATSO to help advance the industry’s position with decision-makers. You will receive in-depth briefings and a personalized pocket agenda to make the most of your access to key Members of Congress. The conference will be a memorable experience that makes a historical impact.
NATSO offers several customized programs to help members maximize their savings and their service. Programs include NATSO’s check verification program, an exclusive NATSO and Caribou Coffee program and discounted credit card processing. Visit the programs page here to learn more. Learn about NATSO's member programs below.
In 2021, NATSO is building a year of NATSO CONNECTions. Join us virtually for a summer of connections:
- NATSO Great Ideas. In June, join us for Great Ideas! for Independent Operators for peer-to-peer learning.
- NATSO Live. In July, join your colleagues to hear and discuss the most important issues and trends affecting the travel center industry this year.
- NATSO One-on-One. In August/Sepember, you’ll collaborate one-on-one with industry suppliers and experts who are ready to bring solutions to your most pressing business needs.
Truckstop and Travel Plaza New Hire Orientation and Training Guidebook
Employees are at the heart of every truckstop and travel plaza operation, but finding and keeping quality staff can be a time-consuming and challenging process. To help businesses succeed, NATSO has released its updated employee handbook. The Truckstop and Travel Plaza New Hire Orientation and Training Guidebook has been designed to help operators maximize the human resources they need to run their travel plazas successfully. Purchase the Truckstop and Travel Plaza New Hire Orientation and Training Guidebook here.
Truckstop and Travel Plaza Training Manual
Training is an essential element in the success of any operation. To help truckstop operators, the NATSO Foundation offers an electronic Truckstop and Travel Plaza Training Manual. The manual is designed to help operators create their own store- and company-specific operations training manual. Learn more about the NATSO Foundation's Truckstop and Travel Plaza Training Manual.
Stop Watch Magazine
NATSO's bi-monthly magazine is packed with news and feature articles that will give you insights into new ways of running your business. By implementing the ideas you get from the magazine, you will save money and increase your profits. Read the latest issue of Stop Watch magazine here.
Keep up-to-date with NATSO's daily electronic newsletter. Learn the latest government, regulatory and business developments that affect your business. NATSO members can request Biz Brief here.
Online Buyers’ Guide
Looking for a new supplier or vendor? Check NATSO’s online Buyers’ Guide for a complete list of suppliers that have proven their dedication to the travel plaza industry by joining NATSO as allied members. The guide is a great reference resource for truckstop and travel plaza operators. Support allied partners that support you! Access NATSO's Buyers' Guide here.
NATSO Membership Programs
NATSO wants you to make the most of your membership. Take advantage of the programs and resources that can help you streamline your operations, save money and better meet your customers’ needs.
Travel Center Profit Drivers
NATSO’s Travel Centers Profit Drivers program is NATSO’s solution to the challenges that exist for NATSO truckstop members managing the complex issues surrounding truckstop management. Led by Darren Schulte, NATSO’s Vice President of Membership, the custom assessment of your truckstop includes recommendations for every aspect of your facility including actionable ideas to improve revenue and tactical ways to improve your net operating costs. Learn how to get a road map to success for your truckstop here.
Discounted Payment Card Merchant Processing
In 2005 NATSO joined with First Data to develop a direct, cost effective and competitive solution for payment processing that is fast, convenient and secure. You may use First Data now but that doesn’t mean you are covered by the remarkable NATSO/First Data program! The NATSO/First Data program includes a “cost+” rate structure with numerous reduced fees that include a $0 chargeback fee. Utilizing the vast payment industry experience of First Data coupled with direct oversight of NATSO industry experts, our program supports practically all forms of electronic payments including fleet, credit and pin debit cards plus customized gift & e-loyalty programs. For more information and to get started, contact Dan Hudson at (703) 398-5831 or email firstname.lastname@example.org. You can also contact Kimberly Roberts, NATSO’s member care specialist, at (703) 739-8573 or email@example.com.
Check-Link™ is a member-only program that provides check verification for thousands of professional drivers and offers NATSO’s assistance in collecting bad debt for an additional fee of $30 per month. In 2008, NATSO Check-Link™ was enhanced by adding authorizations through a larger nationwide network called SCAN. While the Check-Link™ program already had data on bad check writers at truckstops, the SCAN network is comprised of data from the nation's largest retailers (such as Kmart and Wal-Mart). In other words, NATSO members now have access to much more information on the check writer’s history. If your location is not currently a Check-Link location and would like to become apart of the Check-Link network, sign up today!
NATSO Check-Link™ Directory Listing
All NATSO member locations are listed through an online directory provided to over 10,000 registered drivers who consult this resource for participating NATSO truckstop and travel plaza member locations. Various search criteria allows drivers to locate Check-Link locations while on the road. View the listing of participating truckstops here.
Discounted Business Services
Benefit from the “members only” discounts on products and services negotiated by NATSO with member suppliers to increase your competitiveness and boost your bottom line. NATSO is constantly working on improved relationships in bringing you a NATSO advantage. When you shop with NATSO allied members you’ll see results that will improve your business. View NATSO's Buyers Guide here.