The 411 on ATMs at Travel Centers: Why You Need One and How Much Money it Will Generate for Your Business

The 411 on ATMs at Travel Centers: Why You Need One and How Much Money it Will Generate for Your Business

Getting a good return on investment is critical, and operators often ask me what will generate the best ROI for a location. As you look to answer this question, there are several things that come to mind. Is it a hot or cold food case or a carbonated soft drink dispenser? Is it video poker, which might be a great option but it isn’t available to everyone? More

18 Ideas to Consider When Building or Remodeling a Location

During my travels I have gathered several ideas that could benefit truckstop and travel plaza operators who are looking to build or remodel a location. Take a look. More

Nine Actionable Ideas from the International Study Tour

Nine Actionable Ideas from the International Study Tour

Study tours are an amazing way to gather inspiration, and I am certain that any time you attend a study tour, you come away with new great ideas. Some of those ides are simple to execute, but some may be out of reach or have to be built long-term planning category due to financial constraints. More

Six Facts Truckstops Need to Know About Gen Z

Generation Z, the group coming up right behind Millennials, will overtake Gen Y as the country's largest cohort by 2034, ultimately peaking at 78 million. Members of Gen Z—those born between 1997 and 2012—have different shopping habits than the generations before them, and retailers can't afford to ignore this critical group of shoppers. Here are six facts about Gen Z that can help retailers connect with this powerful customer base. More

Answers to Truckstop Operators’ FAQs on Parking Members Only Join or Login

Here are answers to some of the frequently asked questions I get on parking. More

Considerations for California Fuel Retailers Who Wish to Take Advantage of Biodiesel Benefits

In April, I had the pleasure of presenting a webinar to the California Fuels & Convenience Alliance webinar on Best Practices for Your Biodiesel. More biodiesel production is being pushed into California due to favorable State policies and incentives. The California Air Resources Board’s (CARB) Low Carbon Fuel Standard (LCFS) have added to the economic incentives for investing in biodiesel. Here are a few of the important factors I shared with listeners: Where to Start For those considering biodiesel, I suggest you review your supply options, particularly those that are nearby, and determine how far they are from a terminal or rail as well as how much space they have to store product and any infrastructure they need. You want to calculate what this is going to do for your margins and these are estimates. Next, operators must obtain an IRS 637M blender’s license and become registered under U.S.EPA Renewable Fuel Standard as a RIN Owner. Alt Fuels staff are assisting clients with these preliminary steps daily... More

Combine Categories to Maximize Promotional Pricing Results at Your Truckstop

Truckstop and travel plaza operators are familiar with promotional pricing. Walk into any location, and you will see two-for-one or buy-one-get-one deals (BOGOs). It is often vendors that are pushing these, but are they useful? Here are my thoughts and some examples of how operators can execute promotional pricing as well as how I had my team of merchants carry this out. More

Check Out the Exceptional Offerings at The Thumb in Arizona

Check Out the Exceptional Offerings at The Thumb in Arizona

During a visit to Scottsdale, Arizona, a friend told me we had to have to lunch at The Thumb. She raved about the barbeque, then she added with a smile, “It is a gas station.” Although the sign at The Thumb says it is “just your average gas station,” the location is anything but average. More

Are We Required to Provide an Application?

Today Federated Insurance is sharing one of our “HR Questions of the Month” regarding employment-related practices liability issues. Question: If someone comes in asking for an employment application but we are not hiring for any positions, are we still required to give them an application? More

Nine Great Ideas to Grow Sales and Improve the Customer Experience at Your Truckstop

As a travel center operator, you must always be asking yourself how can you better serve your customers. Here are nine great ideas to implement to make sure you are growing sales and giving customers what they want. More