Employee turnover is a top concern among truckstop and travel centers. Low employee retention affects employee morale and productivity and has a negative long-term financial impact on the business.
What’s more, if a travel center is continuously hiring and training to keep shifts covered, it does not leave much room for growth and development.
Eliot Duarte, author of NATSO's Truckstop and Travel Center Employee Retention Guide, shares his retention expertise on this episode of NATSO's podcast.
Drawing on his 23 years in the truckstop industry, Duarte provides listeners with ideas to improve employee retention.
NATSO's Truckstop and Travel Center Employee Retention Guide 2021 can purchased on the NATSO Website. ($150 for members, $650 for nonmembers)
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It is a disruptive time in the fuel business, but NATSO’s The Truck Stops Here podcast is packed with critical analysis on what to expect as well as ideas to propel your travel center business into the future. You'll hear from experts on and off the NATSO staff and directly from NATSO members on what techniques they use to excel. Pull up, grab the fuel nozzle and get ready to fuel up with NATSO's newest educational offering!
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