Topics: Human Resources

Advice for Truckstops: Best Practices for Addressing Marijuana in the Workplace Members Only Join or Login

Ten states and Washington, D.C., have legalized recreational marijuana use with more states, including Illinois, New Jersey and New York, expected to follow suit. Shifts in state law have left several employers wondering how to address company drug use policies as well as drug testing procedures. Although decriminalization of marijuana is increasing, none of the medical or recreational marijuana laws require employers to allow employees to use, possess or be impaired by marijuana during work hours or in the workplace, even if for medicinal purposes. More

Jubitz Travel Center Stands Out As a Top Employer Members Only Join or Login

Focusing on employees is a top priority at Jubitz Travel Center in Portland, Oregon, and the company was rewarded for its efforts with a 2018 Top Workplaces honor from The Oregonian newspaper. NATSO sat down with Tom Faricy, director of people services at Jubitz Corp., to learn more about how the company keeps its employees front and center. More

8 Tips to Foster New-Hire Success for Truckstops [Infographic]

Employees are at the heart of every trickstop and travel plaza operation, but finding and keeping quality staff can be a time-consuming and challenging process. Maximize the human resources you need to run your travel plazas successfully with these tips. More

House Committee Approves Data Breach Legislation

The House Financial Services Committee on Sept. 13 favorably reported legislation that would preempt the patchwork of state data breach notification requirements and establish a single national standard. More

Our Truckstop Employees Are Our First Customers

All across the country, unemployment levels are hitting record lows. In some communities, unemployment rates are as low as 2.5%, and while that is good news for the economy, it can make it harder and harder for business owners to find the top-quality employees they need. We are all aware of the massive driver shortage, but fleets aren’t the only ones facing a lack of workers. Many truckstops and travel plazas are as well. The help situation is critical in all of our locations. We have to attract and retain top talent in order to keep our customer-service levels high. More

Expand Your Truckstop's Labor Pool with Non-Traditional Hires Members Only Join or Login

Finding and retaining employees is often a top concern of truckstop and travel plaza operators, and it can become even more challenging when unemployment levels drop. More

Five Students Honored with Bill and Carolyn Moon Scholarship Awards

The legacy of the Bill Moon Scholarship continued in 2017 when The NATSO Foundation presented five students with ties to the truckstop and travel plaza industry $5,000 each to put towards their studies. The Bill Moon Scholarship Program has been changing lives for more than 20 years, awarding more than $300,000 in scholarships to date. More

Eleven Modern Employee Recruitment Techniques for Your Truckstop Members Only Join or Login

In a customer-service focused industry, the right employees are the key to success, and many truckstop and travel plaza operators are on a constant quest to find the right talent and engage employees. More

We Need to Talk: Ten Tips for Having Difficult Conversations with Truckstop Employees Members Only Join or Login

Whether it’s a performance issue, a personality conflict or a dissatisfied employee, truckstop owners and operators said addressing the issue head-on, being empathetic and documenting the discussion can make it easier to navigate a challenging conversation. More

Find Qualified Job Candidates for Your Truckstop in Military Veterans Members Only Join or Login

Truckstop and travel plaza operators looking for hard-working, motivated employees may want to consider turning to the nation’s veterans. Veterans not only know the meaning of hard work, but also understand the value of teamwork. More

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