Topics: Marketing & Retail

Ten Ways Truckstop and Travel Center Staff Can Be Extra Welcoming

Ten Ways Truckstop and Travel Center Staff Can Be Extra Welcoming

The addition of COVID-19 safety precautions, such as face masks, social distancing and plexiglass partitions, can run counter to the warm, welcoming feeling truckstop and travel center operators have worked hard to cultivate. Recently, Darren Schulte, NATSO’s vice president of membership, and I sat down to discuss what operators and their staff can do to welcome their customers in and make them feel comfortable. More

What Might Be the New Norm for Truckstops and Travel Centers Post Pandemic? [Podcast]

What Might Be the New Norm for Truckstops and Travel Centers Post Pandemic? [Podcast]

COVID-19 has brought many changes to our communities and our customers, and many of them will continue as the world adjusts to a new normal. On this episode of NATSO's podcast, hosts Amy Toner and Darren Schulte examine what might become the new norm, looking at staffing, kiosks, hot products and more.  More

Donna’s Truck Stop Offers Insight and Great Ideas on Offering Uber Eats

Donna’s Truck Stop Offers Insight and Great Ideas on Offering Uber Eats

With dine-in options limited due to COVID-19, Donna's Truck Stop in Marysville, Washington, recently partnered with Uber Eats and saw strong results. More

Ten Ideas on What Truckstops and Travel Centers Can Share on Social Media Right Now

Ten Ideas on What Truckstops and Travel Centers Can Share on Social Media Right Now

Here are ten social media ideas that NATSO members may want to share on social media during the coronavirus pandemic. More

How Can You Let Your Truckstop Customers Know You are Open?

How Can You Let Your Truckstop Customers Know You are Open?

A NATSO member reached out to us this week for advice on spreading the word to drivers that the location is still open with quick, hot food and open showers. Darren Schulte, NATSO’s vice president, membership, and I brainstormed on the best ways to accomplish this goal. Here are our ideas. More

Keep Your Business Running: Ideas for You to Consider During the Coronavirus Pandemic

Keep Your Business Running: Ideas for You to Consider During the Coronavirus Pandemic

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How Do I Adapt From Dine-In Service To Carry-Out/Delivery Only?

How Do I Adapt From Dine-In Service To Carry-Out/Delivery Only?

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Experiential Elements in Spades at Oasis Travel Center

Experiential Elements in Spades at Oasis Travel Center

In this premier episode of The Truck Stops Here, we have the distinct pleasure of interviewing Dale Elks, General Manager about their unique truckstop. More

Road Ranger Expands with New Locations

Road Ranger Expands with New Locations

On December 3, Road Ranger held the grand opening for their new location in New Boston, Texas. The store is the latest addition to Road Ranger’s footprint and is the first site it has built in three years, but the company isn’t slowing down. It has plans to open new locations in 2020 in Brinkley, Arkansas, and Marion, Illinois, as well as two additional locations that are still to be determined but likely will be in Texas. More

Trail’s Travel Center Pays Special Tribute to Veterans

Trail’s Travel Center Pays Special Tribute to Veterans

Trail’s Travel Center created a special gesture on Veteran’s Day to honor those who have served. NATSO connected with Cathy Purdie, director of marketing and strategic development for the location and Ken Fluth, Iron Skillet manager, to learn more about their event.  More

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