Topics: Truckstop Business

Operators Adjust Business Practices to Address Labor Challenges

Employers, including truckstops and travel centers, across the country continue to struggle with labor challenges and don’t expect it to ease anytime soon. Given all the challenges and outlook for the future, operators are starting to make changes for today and the future. Schulte said many retailers are turning to low- and high-tech innovative solutions. “Maybe they give a discount on gasoline to their employees, help them with childcare, or look at changes in their schedules,” Darren Schulte, vice president of membership for NATSO said, adding that many operators are embracing technology to help re-deploy labor. More

A Look at What Makes the Magic at Fred’s Fuel N Food [Podcast]

Acknowledged as a top truckstop on Trucker Path, today Fred’s Fuel N Food boasts a sophisticated operation that offers friendly customer service, clean facilities and quality merchandise. More

What Products Should Truckstops and Travel Centers Carry [Podcast]

In this episode of NATSO's podcast, Darren Schulte, NATSO's vice president, membership, uses his deep well of experience to answer product selection questions and more. More

Ten Ways Truckstop and Travel Center Staff Can Be Extra Welcoming

What can operators and their staff do to welcome their customers in and make them feel comfortable? More

Lawmakers Introduce Measure to Establish Tax Holiday for Convenience Store, Grocery Employees

Representatives Glenn Thompson (R-Pa.) and Dwight Evans (D-Pa.) introduced the Giving Retailers and Our Convenience Employees Relief Act, or GROCER Act, which would establish a federal tax holiday for grocery and convenience store employees from Feb. 15 through June 15 for individuals making less than $75,000 annually. The bill would also provide discretion to the Treasury to extend this benefit for an additional three months. More

SBA Offers Economic Injury Disaster Loans

The U.S. Small Business Administration (SBA) is offering Economic Injury Disaster Loans, low-interest, federal disaster loans for working capital to small businesses that are suffering substantial economic loss as a result of the Coronavirus (COVID-19). More

How Do I Adapt From Dine-In Service To Carry-Out/Delivery Only?

Bowlin Travel Centers Has Been Offering All the THINGS for More Than 100 Years

Bowlin Travel Centers, headquartered in Albuquerque, New Mexico, has been serving the traveling public in the Southwest for more than 100 years. Today the travel center company is led by President and CEO Michael Bowlin and has grown considerably since it started as a single-store operation in New Mexico. More

Connecting with Truckstop Customers

To better understand their customers, truckstop and travel plaza operators are relying on old-fashioned, face-to- face customer service while also embracing technology to initiate conversations and engage with a customer base that is constantly on the move. More

NATSO Show 2013 Registration Open; Feb. 2-6 Savannah, Ga.

Registration is now open for The NATSO Show 2013. More

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