Topics: Operations

Resources for Violent Customer Situations

Resources for Violent Customer Situations

This is a stressful time in the U.S. and tensions are running high for many. This can create volatile and possibly violent customers. NATSO wants to help keep its members and their customers safe, and worked with Federated Insurance, a NATSO Chairman’s Circle Member, to pull together several safety resources. More

COVID-19 Relief Legislation: What Do Truckstops and Travel Centers Need to Know [Podcast]

COVID-19 Relief Legislation: What Do Truckstops and Travel Centers Need to Know [Podcast]

On April 30, we sat down with David Fialkov, NATSO’s Vice President, Government Relations, Legislative and Regulatory Counsel to walk through the small business relief available at the federal level right now. More

Truckstop and Travel Center Design Trends with Paragon Solutions [Podcast]

Truckstop and Travel Center Design Trends with Paragon Solutions [Podcast]

In pre-coronavirus pandemic times, The Truck Stops Here podcast sat down with Michael Lawshe to talk about design trends in the truckstop and travel center industry. More

NATSO Supplier Partners Offer COVID-19 Resources

NATSO Supplier Partners Offer COVID-19 Resources

Several NATSO allied members have reached out to us to share their COVID-19 resources. More

NATSO, ATA Urge Local Governments to Ensure Commercial Drivers, Emergency Relief Supplies Aren't Delayed

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How to Add Plexiglass to Your Transaction Counters

How to Add Plexiglass to Your Transaction Counters

In response to the COVID-19 pandemic, Shoemaker's Travel Center in Lincoln Nebraska added plexiglass shields to its transaction counters. After Raina Shoemaker, general operations manager for Shoemaker's Travel Center, shared a picture in NATSO’s LinkedIn Group, I reached out to gather more information for NATSO’s COVID-19 webpage. More

Where Can I Find Cleaning, Sanitation And Other Supplies for My Truckstop?

Where Can I Find Cleaning, Sanitation And Other Supplies for My Truckstop?

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Where Can I Find Information About State And Local Ordinances And Orders?

Where Can I Find Information About State And Local Ordinances And Orders?

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COVID-19 Resources for Travel Centers and Truckstops

COVID-19 Resources for Travel Centers and Truckstops

As travel centers and truckstop operators, you serve the professional drivers who are transporting supplies and goods in support of COVID-19 emergency relief. Here are some resources to help you help them. More

Welcome Professional Drivers by Rolling Out the Red Carpet

Welcome Professional Drivers by Rolling Out the Red Carpet

Do you ever wonder why your location’s retail/food conversion rates from the back court (diesel fueling lanes) are so low even though a very large percentage of professional divers come into your store to either get a receipt and/or to use the restrooms? Here are five ways to determine how welcoming you are to the professional drivers stopping at your location. More

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