Topics: Technology

NATSO Foundation Offering Webinar on the Latest in Frictionless Checkout Technology

NATSO Foundation Offering Webinar on the Latest in Frictionless Checkout Technology

On Thursday, December 8th, 2022, the NATSO Foundation and Zippin are partnering to offer a webinar on leveraging checkout-free technology to appeal to today's travelers at your travel center. More

Fight Hackers at Your Travel Center with Cybersecurity Best Practices

Fight Hackers at Your Travel Center with Cybersecurity Best Practices

“The Internet and all its accompanying risks are not going away any time soon. Do your business, your clients and your bottom line a favor by preparing for the risks before they cause serious damage,” said Nathan Oland, senior national account executive for Federated Insurance. Oland shared several practices truckstop and travel plaza operators can implement to help keep the risk of data breaches low. More

Automated Retail Creates Added Convenience for Customers

Automated Retail Creates Added Convenience for Customers Members Only Join or Login

Automated retail technology continues to improve and the pace of digital transformation is increasing. Darren Schulte, NATSO’s vice president of membership, said embracing new retail technologies can help operators increase efficiency, reduce errors, redeploy labor and enhance the customer experience. “It is costly, but if you’re blessed to have the resources, I would look at it,” he said. More

Cybersecurity Risks Are Increasing for Retailers

Cybersecurity Risks Are Increasing for Retailers

All businesses should implement appropriate safeguards to help prevent a data breach that exposes sensitive information, disrupts operations and opens the door to lawsuits. More

3B’s Truck & Auto Plaza Embraces Technology and New Food Options During Remodel [Podcast]

3B’s Truck & Auto Plaza Embraces Technology and New Food Options During Remodel [Podcast]

When remodeling the 3B’s Truck & Auto Plaza location in Lodi, California, owner Ben Khatirine focused on technology, labor and food decisions that would improve customers’ experiences and take the location into the future. More

Travel Center Customer Expectations at Checkout Have Changed

Travel Center Customer Expectations at Checkout Have Changed

Improving checkout speed shortens lines and directly results in more sales. Given that the pandemic makes customers even more weary of lines, and the labor shortage has increased the time it normally takes to checkout, the use of kiosk ordering and self-check-out lanes has become a must-have for retailers. More

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated retail is the process of using technology to sell goods and services in a fast and efficient way with low to zero human interaction. In this episode of NATSO's podcast, Darren Schulte, NATSO's vice president, membership, delivers his take on automated retail for truckstops, offering specific ideas on where it will work and not work. More

Understanding Level 1, Level 2 and DC Fast-Charging Equipment

Understanding Level 1, Level 2 and DC Fast-Charging Equipment

There are three types of chargers: Level 1, Level 2 and DC Fast Charging. More

Thorntons Rewards Professional Drivers with New Loyalty Program [Podcast]

Thorntons Rewards Professional Drivers with New Loyalty Program [Podcast]

Scott Harris, manager of fleet for Thorntons LLC, and Amy Nicholson, senior manager, digital and loyalty marketing at Thorntons LLC, joined NATSO's podcast to share about Thornton's loyalty program.  More

Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

When Northland Properties, which operates Denny’s restaurants in Canada, launched its web ordering platform with Smooth Commerce, it saw a significant growth in revenue within 30 days. “We were very pleased with the amount of lift we saw during such a short time,” said Manoj Jasra, chief digital officer and chief marketing officer for the company. More

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