Topics: Technology

3B’s Truck & Auto Plaza Embraces Technology and New Food Options During Remodel [Podcast]

3B’s Truck & Auto Plaza Embraces Technology and New Food Options During Remodel [Podcast]

When remodeling the 3B’s Truck & Auto Plaza location in Lodi, California, owner Ben Khatirine focused on technology, labor and food decisions that would improve customers’ experiences and take the location into the future. More

Travel Center Customer Expectations at Checkout Have Changed

Travel Center Customer Expectations at Checkout Have Changed

Improving checkout speed shortens lines and directly results in more sales. Given that the pandemic makes customers even more weary of lines, and the labor shortage has increased the time it normally takes to checkout, the use of kiosk ordering and self-check-out lanes has become a must-have for retailers. More

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated retail is the process of using technology to sell goods and services in a fast and efficient way with low to zero human interaction. In this episode of NATSO's podcast, Darren Schulte, NATSO's vice president, membership, delivers his take on automated retail for truckstops, offering specific ideas on where it will work and not work. More

Understanding Level 1, Level 2 and DC Fast-Charging Equipment

Understanding Level 1, Level 2 and DC Fast-Charging Equipment

There are three types of chargers: Level 1, Level 2 and DC Fast Charging. More

Thorntons Rewards Professional Drivers with New Loyalty Program [Podcast]

Thorntons Rewards Professional Drivers with New Loyalty Program [Podcast]

Scott Harris, manager of fleet for Thorntons LLC, and Amy Nicholson, senior manager, digital and loyalty marketing at Thorntons LLC, joined NATSO's podcast to share about Thornton's loyalty program.  More

Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

When Northland Properties, which operates Denny’s restaurants in Canada, launched its web ordering platform with Smooth Commerce, it saw a significant growth in revenue within 30 days. “We were very pleased with the amount of lift we saw during such a short time,” said Manoj Jasra, chief digital officer and chief marketing officer for the company. More

How will Next Month’s EMV Shift Impact Your Travel Center Financially, from Fees to Equipment Investments

How will Next Month’s EMV Shift Impact Your Travel Center Financially, from Fees to Equipment Investments

On March 18, 2021 at 1:30 p.m. eastern NATSO and Gilbarco Veeder-Root are partnering to offer a webinar on the EMV shift at the pump. Experts will walk listeners through the financial implications of the shift, equipment options including retrofits and point-of-sale systems and more.  More

Q and A on Online and Mobile Ordering with Smooth Commerce

Q and A on Online and Mobile Ordering with Smooth Commerce

Many believe customer expectations surrounding mobile ordering for pick-up and delivery and the ability to order online will become the norm after the pandemic passes, transitioning from a convenience play to an essential offering. Darren Schulte, NATSO’s vice president of membership, and I sat down with Brian Deck, CEO of Smooth Commerce, to learn more about trends in online ordering. More

Truckstop Technology for Today and Tomorrow [Podcast]

Truckstop Technology for Today and Tomorrow [Podcast]

NATSO Allied member BT Mack Technology Group joins the podcast to talk about technology infrastructure for truckstops. More

What is Next in ATM Innovation?

What is Next in ATM Innovation?

From innovations in ATM cleaning to upcoming cardless transaction technology, learn the inside scoop on what is happening with ATM technology. More

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