Topics: Technology

What Innovative Retail Technology Should Travel Centers Embrace Now?

What Innovative Retail Technology Should Travel Centers Embrace Now?

Peter Rasmussen, CEO and Founder, Convenience and Energy Advisors, and Christine Schoessler, NATSO's COO, take a deep dive into travel center technology, offering both insights on what technologies to adapt and concrete tactics to make them a reality. More

Kodiak To Showcase Autonomous Truck at 2023 NATSO Connect in Dallas

Kodiak To Showcase Autonomous Truck at 2023 NATSO Connect in Dallas

NATSO announced today that Kodiak Robotics, a leading self-driving trucking company, will display an autonomous truck at the 2023 NATSO Connect show in Dallas. The event, which will take place March 7-10, will provide truckstop and travel center executives to see one of Kodiak’s autonomous trucks firsthand while learning about its innovative features.  More

AI-Driven Checkout-Free Technology

AI-Driven Checkout-Free Technology

Smart travel center owners are building AI-driven checkout-free technology into their new builds and exploring retrofits. Krishna Motukuri, CEO and co-founder of Zippin, joined NATSO's podcast to breakdown the technology from security to layout best practices to the future of AI. More

NATSO Foundation Offering Webinar on the Latest in Frictionless Checkout Technology

NATSO Foundation Offering Webinar on the Latest in Frictionless Checkout Technology

On Thursday, December 8th, 2022, the NATSO Foundation and Zippin are partnering to offer a webinar on leveraging checkout-free technology to appeal to today's travelers at your travel center. More

Fight Hackers at Your Travel Center with Cybersecurity Best Practices

Fight Hackers at Your Travel Center with Cybersecurity Best Practices

“The Internet and all its accompanying risks are not going away any time soon. Do your business, your clients and your bottom line a favor by preparing for the risks before they cause serious damage,” said Nathan Oland, senior national account executive for Federated Insurance. Oland shared several practices truckstop and travel plaza operators can implement to help keep the risk of data breaches low. More

Automated Retail Creates Added Convenience for Customers

Automated Retail Creates Added Convenience for Customers Members Only Join or Login

Automated retail technology continues to improve and the pace of digital transformation is increasing. Darren Schulte, NATSO’s vice president of membership, said embracing new retail technologies can help operators increase efficiency, reduce errors, redeploy labor and enhance the customer experience. “It is costly, but if you’re blessed to have the resources, I would look at it,” he said. More

Cybersecurity Risks Are Increasing for Retailers

Cybersecurity Risks Are Increasing for Retailers

All businesses should implement appropriate safeguards to help prevent a data breach that exposes sensitive information, disrupts operations and opens the door to lawsuits. More

3B’s Truck & Auto Plaza Embraces Technology and New Food Options During Remodel [Podcast]

3B’s Truck & Auto Plaza Embraces Technology and New Food Options During Remodel [Podcast]

When remodeling the 3B’s Truck & Auto Plaza location in Lodi, California, owner Ben Khatirine focused on technology, labor and food decisions that would improve customers’ experiences and take the location into the future. More

Travel Center Customer Expectations at Checkout Have Changed

Travel Center Customer Expectations at Checkout Have Changed

Improving checkout speed shortens lines and directly results in more sales. Given that the pandemic makes customers even more weary of lines, and the labor shortage has increased the time it normally takes to checkout, the use of kiosk ordering and self-check-out lanes has become a must-have for retailers. More

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated retail is the process of using technology to sell goods and services in a fast and efficient way with low to zero human interaction. In this episode of NATSO's podcast, Darren Schulte, NATSO's vice president, membership, delivers his take on automated retail for truckstops, offering specific ideas on where it will work and not work. More

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