Topics: Stop Watch

13 Tips and Tricks for Attracting and Retaining Staff for Your Travel Center(s)

13 Tips and Tricks for Attracting and Retaining Staff for Your Travel Center(s)

NATSO’s HR Sharegroup meets regularly to discuss tips for attracting, training and retaining employees. Learn more than a dozen tips and proven tactics from group participants.   More

Great Ideas in Action: RV Dump Station

Great Ideas in Action: RV Dump Station

While food and fuel are always important, RVers often look for an RV dump station where they can empty their holding tanks. To capitalize on this customer, Royal Truck Stop in Colton, California, added an RV dump station. More

Strategies to Take Advantage of Biodiesel's Economic Opportunities from NATSO's Alternative Fuels Council

Strategies to Take Advantage of Biodiesel's Economic Opportunities from NATSO's Alternative Fuels Council

There are several benefits associated with biodiesel, particularly for fuel retailers, and even single-store operators can benefit from adding the fuel. Most importantly, blending biodiesel can help bring down fuel costs. More

Port Fuel Center's Grand Opening Blew Me Away

Port Fuel Center's Grand Opening Blew Me Away

Port Fuel Center in Port Wentworth, Georgia, is loaded with technology geared toward speed including augmented checkout counters, kiosk ordering and displays that monitor traffic at the port. The truckstop also offers parking for 80, ten diesel lanes, a CNG facility, a four-bay truck repair shop and a quick-serve food service option. More

Operators Adjust Business Practices to Address Labor Challenges

Operators Adjust Business Practices to Address Labor Challenges

Employers, including truckstops and travel centers, across the country continue to struggle with labor challenges and don’t expect it to ease anytime soon. Given all the challenges and outlook for the future, operators are starting to make changes for today and the future. Schulte said many retailers are turning to low- and high-tech innovative solutions. “Maybe they give a discount on gasoline to their employees, help them with childcare, or look at changes in their schedules,” Darren Schulte, vice president of membership for NATSO said, adding that many operators are embracing technology to help re-deploy labor. More

Truckstops and Travel Centers Offer Fitness Centers, Healthy Options and Health Care for Drivers

Truckstops and Travel Centers Offer Fitness Centers, Healthy Options and Health Care for Drivers Members Only Join or Login

Professional drivers are taking a more proactive approach to health, and truckstops and travel plazas are adding more health and wellness features and products to help drivers take better care of themselves. “I think awareness is getting better in the driver community, and fleets are doing more with driver education,” said Kevin Kelly, head of hospitality for TravelCenters of America. “A healthy driver is a working driver and is a happy driver.” More

Renewable Diesel Fuel Creates Opportunities for Truckstop and Travel Plaza Operators

Renewable Diesel Fuel Creates Opportunities for Truckstop and Travel Plaza Operators

Use of renewable diesel—a clean fuel option that reduces greenhouse gas emissions and meets the same specifications as petroleum diesel—is increasing. Renewable diesel can be used as a drop-in fuel, blended with petroleum diesel and blended with biodiesel in various amounts. As a drop-in fuel there are little to no modifications needed to fueling equipment or storage or the diesel engine. “Most West Coast retailers are using or looking to use renewable diesel at their locations because it’s a drop in. There aren’t modifications needed on the fueling side or the engine side. You don’t have to blend it,” said Ginger Laidlaw, vice president of the Alternative Fuels Council. More

Fight Hackers at Your Travel Center with Cybersecurity Best Practices

Fight Hackers at Your Travel Center with Cybersecurity Best Practices

“The Internet and all its accompanying risks are not going away any time soon. Do your business, your clients and your bottom line a favor by preparing for the risks before they cause serious damage,” said Nathan Oland, senior national account executive for Federated Insurance. Oland shared several practices truckstop and travel plaza operators can implement to help keep the risk of data breaches low. More

Automated Retail Creates Added Convenience for Customers

Automated Retail Creates Added Convenience for Customers Members Only Join or Login

Automated retail technology continues to improve and the pace of digital transformation is increasing. Darren Schulte, NATSO’s vice president of membership, said embracing new retail technologies can help operators increase efficiency, reduce errors, redeploy labor and enhance the customer experience. “It is costly, but if you’re blessed to have the resources, I would look at it,” he said. More

Truck Scales Provide a Service for Drivers and Revenue Stream for Travel Centers

Truck Scales Provide a Service for Drivers and Revenue Stream for Travel Centers Members Only Join or Login

Truck scales are an essential tool for drivers and fleets, and they can provide a valuable revenue stream for truckstop and travel plaza operators. Adding a scale can bring in new customers and improve service to existing customers while also increasing exposure and revenue. More

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