Topics: Stop Watch

NATSO’s Podcast Digs Into Box Trucks, Speed-of-Service and Diesel Lanes for Four-Wheelers

NATSO’s Podcast Digs Into Box Trucks, Speed-of-Service and Diesel Lanes for Four-Wheelers

An increase in box trucks, RVs and passenger vehicles creates new opportunities for truckstops and travel plazas. On an episode of NATSO’s The Truck Stops Here podcast, Darren Schulte, vice president of membership, and I sat down with Lisa Mullings, CEO of NATSO, to discuss how NATSO members can take capture these groups of customers. More

Dressing up the Back Entrance at Your Travel Plaza

Dressing up the Back Entrance at Your Travel Plaza

Plateau Travel Plaza in Madras, Oregon, added pots of flowers and had a local graphics company create a sign thanking professional drivers. More

Q and A on Online and Mobile Ordering with Smooth Commerce

Q and A on Online and Mobile Ordering with Smooth Commerce

Many believe customer expectations surrounding mobile ordering for pick-up and delivery and the ability to order online will become the norm after the pandemic passes, transitioning from a convenience play to an essential offering. Darren Schulte, NATSO’s vice president of membership, and I sat down with Brian Deck, CEO of Smooth Commerce, to learn more about trends in online ordering. More

Industry Suppliers Join NATSO to Support Truckstop and Travel Plaza Operators

Industry Suppliers Join NATSO to Support Truckstop and Travel Plaza Operators

This year NATSO welcomed several new industry suppliers who offer everything from personal protective equipment and sanitation products to new technologies and food services. More

Use Branding at Your Truckstop to Create a Remarkable Experience

Use Branding at Your Truckstop to Create a Remarkable Experience

Learn more about what operators should think of when they consider their brand and how they can use branding to connect with customers and increase sales. More

Reward & Recognize Travel Center Employees for a Job Well Done

Reward & Recognize Travel Center Employees for a Job Well Done

COVID-19 has caused additional stress for employees, which means employee recognition could be especially meaningful during this time. More

 Truckstops Create Holiday Cheer to Engage Customers & Spur Sales

Truckstops Create Holiday Cheer to Engage Customers & Spur Sales

Creating something memorable during the holidays can set a business apart, delight customers and engage employees. More

5 Consumer Trends that Will Stay Post Pandemic from Coca Cola

5 Consumer Trends that Will Stay Post Pandemic from Coca Cola

Consumer trends are always in flux, but the COVID-19 pandemic has turned the world upside down. Shopper habits have changed, and Coca-Cola has identified several trends that will likely stick around post pandemic. More

Are We Having Fun Yet?

Are We Having Fun Yet?

The year may not have gone as planned, but it hasn’t been all bad. For me, the important thing is to focus on the things that have brought us together in our businesses, our communities and as an industry. More

Truckstops and Travel Centers Appeal to Four-Wheel Customers Through Beer

Truckstops and Travel Centers Appeal to Four-Wheel Customers Through Beer

Truckstops and travel centers historically haven’t focused on beer, but the pandemic has brought an increase in alcohol sales. As our daily lives are disrupted, people are craving indulgences. Especially right now, the category can be a top seller depending on operators’ locations and customers. More

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