Topics: Stop Watch

Thorntons Rewards Professional Drivers with New Loyalty Program [Podcast]

Thorntons Rewards Professional Drivers with New Loyalty Program [Podcast]

Scott Harris, manager of fleet for Thorntons LLC, and Amy Nicholson, senior manager, digital and loyalty marketing at Thorntons LLC, joined NATSO's podcast to share about Thornton's loyalty program.  More

Dodge City Petro Travel Center Collaborates with Vendors to Grow Their Business

Dodge City Petro Travel Center Collaborates with Vendors to Grow Their Business Members Only Join or Login

Keith Wade, vice president of operations with Dodge City Travel Center, embarked on a 10,000-squarefoot reset at the Hanceville, Alabama location. Wade worked with Tony Pendleton, Lynco, and Joey Osteen, DAS, on the project. More

Pat’s Travel Center Focuses on the Customer Experience and Its Staff

Pat’s Travel Center Focuses on the Customer Experience and Its Staff

Pat’s Travel Center in La Porte, Texas, got its start in 1980, and has been expanding and changing ever since. More

Take a Deep Dive Into Hydrogen Fuel Cell Electric Vehicles

Take a Deep Dive Into Hydrogen Fuel Cell Electric Vehicles Members Only Join or Login

Original equipment manufacturers are advancing zero-emission vehicle technology, including hydrogen fuel cells, as they react to increasing regulatory demands for new technology. Hydrogen fuel cells hold promise as they enable an electric vehicle that doesn’t have to plug in for its energy. More

NATSO’s Leadership Explores Truckstop and Travel Center Trends

NATSO’s Leadership Explores Truckstop and Travel Center Trends

The truckstop and travel plaza industry has a long history of adapting to its customers’ needs, and there are several equipment trends that could affect what drivers need while on the road. During NATSO’s FastForwardFocus, Lisa Mullings, NATSO CEO, and Darren Schulte, NATSO’s vice president of membership, sat down to discuss the trends that could shape truckstop and travel plaza operators’ futures. More

Truckstops And Travel Plazas Serve as the Home Away From Home

Truckstops And Travel Plazas Serve as the Home Away From Home

Congratulations to our members and their employees on surviving the pandemic so far. It has been challenging, but I remain proud of our efforts and service. More

Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

When Northland Properties, which operates Denny’s restaurants in Canada, launched its web ordering platform with Smooth Commerce, it saw a significant growth in revenue within 30 days. “We were very pleased with the amount of lift we saw during such a short time,” said Manoj Jasra, chief digital officer and chief marketing officer for the company. More

Gain Inspiration for Your Travel Center from Your Competitors

Gain Inspiration for Your Travel Center from Your Competitors

Inspiration can come from anywhere, including the competition. Getting great ideas from your competition doesn’t mean stealing their ideas. Instead, you can use what someone else is doing as a springboard for your own original creative implementation. More

NATSO’s Podcast Digs Into Box Trucks, Speed-of-Service and Diesel Lanes for Four-Wheelers

NATSO’s Podcast Digs Into Box Trucks, Speed-of-Service and Diesel Lanes for Four-Wheelers

An increase in box trucks, RVs and passenger vehicles creates new opportunities for truckstops and travel plazas. On an episode of NATSO’s The Truck Stops Here podcast, Darren Schulte, vice president of membership, and I sat down with Lisa Mullings, CEO of NATSO, to discuss how NATSO members can take capture these groups of customers. More

Dressing up the Back Entrance at Your Travel Plaza

Dressing up the Back Entrance at Your Travel Plaza

Plateau Travel Plaza in Madras, Oregon, added pots of flowers and had a local graphics company create a sign thanking professional drivers. More

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