Topics: Truckstop Business

NATSO Announces Plans to Take NATSO Connect to Florida in 2022

NATSO Announces Plans to Take NATSO Connect to Florida in 2022

NATSO is excited to announce it will return to its in-person annual industry meeting next year and is encouraging truckstop and travel center leaders to register and make hotel reservations for NATSO Connect 2022. The event is scheduled to take place Feb. 20-24, 2022, at Disney's Coronado Springs Resort in Orlando, Florida. More

Truckstop and Travel Center Employee Retention [Podcast]

Truckstop and Travel Center Employee Retention [Podcast]

Eliot Duarte, author of NATSO's Truckstop and Travel Center Employee Retention Guide, shares his retention expertise on this episode of NATSO's podcast. Drawing on his 23 years in the truckstop industry, Duarte provides listeners with ideas to improve employee retention. More

NATSO Invites Travel Plazas, Truckstops to Anti-Human Trafficking Meeting in Idaho

The NATSO Foundation is inviting truckstops and travel plazas to an ant-human trafficking coalition meeting in Boise, Idaho, on Oct. 7. The half-day meeting will include representatives of the Canyon County Sheriff's Office, the Idaho Trucking Association, Idaho State Police, Idaho Transportation Department and Truckers Against Trafficking and is aimed at coordinating ways to fight human trafficking within the state. Panels will delve into local trends, case studies and victim-centered approaches to responding to suspected incidents of human trafficking. More

NATSO Member Charlene Poe Expresses Thanks for the NATSO Community

Charlene Poe, founder and managing partner of Middletown Truck Stop Eatery and Drive Thru in Delaware, was recently honored by the Women in Trucking Association as its Member of the Month for August. More

How to Get Customers into Your Truckstop from the Fuel Island [Podcast]

How to Get Customers into Your Truckstop from the Fuel Island [Podcast]

Darren Schulte, NATSO's vice president, walks listeners through signage, merchandise and technology ideas to draw customers inside. Schulte also offers ideas on what things people see from the fuel island that might deter them from coming in. More

Sapp Bros. Cashier Intervenes in Suspected Human Trafficking

Sapp Bros. Cashier Intervenes in Suspected Human Trafficking

When Jessica Chapman, a cashier at Sapp Bros., in Junction City, Kansas, noticed a woman who seemed distressed, she drew on her human trafficking awareness training and caught the woman’s eye to ask if she was alright. The woman approached Chapman and acknowledged that she wasn’t;  but the man taking advantage of her was inside the store, so Chapman quietly jumped into action to help. More

Gifts, Apparel and Pet Services Stand Out at Dukes Mount Vernon TA Express [Podcast]

Gifts, Apparel and Pet Services Stand Out at Dukes Mount Vernon TA Express [Podcast]

Listen to hear how this Texas-themed location blends a western-motif with a modern feel to make their stamp on the interstate. More

Pat’s Travel Center Focuses on the Customer Experience and Its Staff

Pat’s Travel Center Focuses on the Customer Experience and Its Staff

Pat’s Travel Center in La Porte, Texas, got its start in 1980, and has been expanding and changing ever since. More

Four-Wheel Travel is Up: Ideas to Make Sure Your Truckstop is Prepared for the Increased Traffic [Podcast]

Four-Wheel Travel is Up: Ideas to Make Sure Your Truckstop is Prepared for the Increased Traffic [Podcast]

With the increase in four-wheel traffic, trucktops and travel centers need to be clean, well-staffed and fully stocked. In this episode of NATSO's podcast, industry veteran Eliote Duarte shares his expertise on what truckstops and travel centers should be doing to excel. More

FTC Executive Order on Competition

On July 9, President Biden issued a sweeping Executive Order directing federal regulatory agencies to take a variety of steps that would fundamentally alter the government's regulation of businesses' competitive practices.  More

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