Topics: Truckstop Business

NATSO Connect Kicks Off in Orlando

NATSO kicks off NATSO Connect in Orlando, Fla., today with hundreds of the nation’s truckstops, travel plazas, fuel retailers and their industry partners gathering here for three days of professional connection, networking and education. More

NATSO Connect Keynote Explores Changes Going on Throughout the Retail Marketplace

There is tremendous change going on throughout the retail marketplace, and no retailer will be exempt from its effects. As a result, retail channels must find an appropriate value proposition for their customers to remain successful, according to Michael Sansolo, research director for two of the Coca-Cola Research Councils. More

NATSO 2019 Chairman Welcomes Operators, Industry Supplier to Orlando

Bob Wollenman, NATSO’s 2019 chairman of the board and the owner of Deluxe Truck Stop in St. Joseph, Missouri, welcomed truckstop and travel plaza operators and industry suppliers to NATSO Connect in Orlando. More

NATSO Connect Coca Cola Presentation Shares Signage & Product Positioning Ideas to Boost Beverage Sales

Those within the truckstop and travel plaza industry know that beverages and the cold vault make up a significant portion of travel plaza and truckstop sales, and research from Coca-Cola shows that beverages are often the catalyst for a stop in the first place. “Beverages are the No. 1 reason for a trip to the store and account for more than one in four trips,” said J.T. McMahan, senior sales manager for Coca-Cola. McMahan made the remarks while sharing the latest innovate research from the beverage powerhouse during a presentation at NATSO Connect 2018. However, 74 percent of gas customers leave without buying anything, which makes it important to find ways to capture their attention. More

NATSO Staff Share Product Mix Tips at AMBEST

Stocking the right product mix is central to not only meeting customers’ needs but also growing sales. NATSO has created a Product Mix To-Go Toolkit to help truckstop and travel plaza operators identify the right products for their locations. More

NATSO Foundation Helps Alabama Fight Human Trafficking

The NATSO Foundation will join the Alabama Attorney General, the Alabama Trucking Association and Truckers Against Trafficking Feb. 12 in sponsoring a coalition meeting in Montgomery, Ala., aimed at coordinating ways to fight human trafficking within the state. More

Maximize Your Vendor Relationships and Product Sales with These Three Tips from NATSO Connect

Vendors are valuable partners can help truckstop and travel plaza operators learn more about industry trends, category performance and promotional plans. During NATSO Connect 2018’s Good-to-Great Workshop, Darren Schulte, NATSO’s vice president of membership, shared several ways operators can get the most out of their vendor relationships. More

Four Ways to Improve Employee Retention Shared During NATSO Connect

Retaining top employees not only improves customer service and overall morale, it can save money, too. It costs about $4,000 every time an employee walks out the door, with employers having to pay to recruit new hires, fill the spot and train new employees. “If you keep your employee, you keep your money,” said Heather Meade, a consultant with Ernst & Young and a leader of NATSO’s HR Share Group. Meade and Ernst & Young’s Tara Bradshaw spoke during NATSO Connect 2018 and shared several concrete ideas for retaining top talent. More

Change Is Always an Opportunity, but in 2018, it Became a Benchmark at NATSO

NATSO’s 2018 was certainly one of great opportunity. NATSO Connect came to Nashville with a blaze of success. Exhibitors, attendees and guest presenters were presented with an all new format that will lead us into the next decade. Many times during the event, people mentioned new access to exhibitors and attendees. Many thanks to the planning group leading this effort. More

8 Tips to Foster New-Hire Success for Truckstops [Infographic]

Employees are at the heart of every trickstop and travel plaza operation, but finding and keeping quality staff can be a time-consuming and challenging process. Maximize the human resources you need to run your travel plazas successfully with these tips. More