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Fueling is Made Easy at Fuel On

Both four-wheel traffic and professional drivers want quick access to the fuel pumps, and Fuel On in Hazleton, Pennsylvania, makes it easy for driver to get in and out. More

NATSO Best Practices in Truckstop Merchandising: Redundant Merchandise

Every other Thursday, we share a video from Darren Schulte, NATSO’s vice president of membership, on one component of truckstop merchandising. Today he talks about redundant merchandise using the example of flashlights. Watch the video and then go look at your flashlight section. Do you have too many flashlights? Email me and let me know what you find! More

Rustic, Welcoming Atmosphere Abounds at Coffee Cup Fuel Stop in Moorecroft

The Coffee Cup Fuel Stop location in Moorecroft, Wyoming, greets customers with a friendly, warm, welcoming atmosphere that makes you want to return again and again. To add to the ambiance, they use flowers, lighting and tap into the use of natural light, which makes the store looks really bright. More

Regional Favorites Attract Customers at Bandit Truck Stop

To compete you have to figure out a way to be different, and Bandit Truck Stop in Kutztown, Pennsylvania, has taken a regional approach to its product offerings, which can attract locals and travelers alike. More

NATSO Best Practices in Truckstop Merchandising: Sets [Video]

Welcome to a brand new video in the Best Practices in Truckstop Merchandising blog series! Every other Thursday, I share a video from Darren Schulte, NATSO’s vice president of membership, on one component of truckstop merchandising. Merchandising consists of how you organize the product in your store both physically and financially. With nearly three decades of experience in truckstop and travel plaza operations and merchandising, Schulte is a truckstop merchandising expert. In today’s video, Schulte walks listeners through which sets should be reduced to make room for bigger sets of other products that drive sales. More

Six Stores That Will Inspire Your Truckstop's Operations

Those of us within the truckstop and travel plaza industry know competition is increasing, and we need to find creative, effective ways to increase foot traffic and attract customers. There is so much we can learn from those around us, and I regularly post about my visits with NATSO members on this blog, but I also want to introduce you to six businesses that are finding new solutions to provide the convenience, expertise or experience that customers desire. Their solutions could give you new insights into your operations. More

Human Resources Question of the Month: Unpaid FMLA And Paid Holidays?

Today Federated Insurance is sharing one of our “HR Questions of the Month” regarding employment-related practices liability issues. Question: We received a question regarding unpaid FMLA leave and holiday pay. An employee has requested unpaid FMLA leave. There are paid holidays during the leave period. Is the employee entitled to holiday pay? Response: In determining whether an employee on FMLA leave is entitled to holiday pay for a holiday that falls during the leave period, the employer's policy governs More

Compliance Corner:Your Rights And Obligations As A Branded Motor Fuel Retailer

Over the last couple of years there have been several reports of refining companies, such as CITGO, sending letters to their branded gasoline retailers reminding and warning them not to commingle unbranded fuel with branded supplies. “Commingling” is an age-old problem for the retail petroleum industry, and one that branded retailers may often find to be frustratingly restrictive. If less expensive fuel is available, one might ask, ‘Why shouldn’t a branded retailer be able to acquire that product and sell fuel at a more competitive price?’ More

Unique Offerings Make Trails Travel Center a Destination Location

Stopping in at Trails Travel Center in Albert Lea, Minnesota, is an experience. From the location’s Viking theme to the exceptional merchandise, Trails has an intimate and independent flair that makes it memorable. The thoughtful, little touches throughout the travel center draw people in and make them want to spend time inside. More

NATSO Best Practices in Truckstop Merchandising: SKU Reduction [Video]

Every other Thursday, we share a video from Darren Schulte, NATSO’s vice president of membership, on one component of truckstop merchandising. In today’s video, Schulte walks listeners through best practices in SKU reduction. He encourages operators with limited space to count the number of SKUs of a particular product type. For example, during the video he counts the number of orange sodas and root beer offerings. Do the same in your truckstop. Do you have too much of the same thing? More

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