Blog

Guthrie Travel Center Grabs Customers with Graphics

Guthrie Travel Center in Guthrie, Oklahoma, is a modern location with compelling signage that draws people inside and helps them find their way around the store. More

Apparel Sells at Dodge City Petro Travel Plaza

Apparel is a growing category for many NATSO members, and Dodge City Petro in Dodge City, Alabama, has created a successful apparel program. More

ADA Regulation and Your Fuel Dispenser

An informal summary of the recent changes to the ADA guidelines. More

Displays and Themes Reign Supreme at Dodge City Petro Travel Plaza

When it comes to succeeding in retail, it is important to make a location memorable and also make it easy to shop. Dodge City Petro in Dodge City, Alabama, has done both, which is getting customers through the door and making them want to return. More

Tips From a Truck Stop Located in a ‘Major Hub for Trucking’

If you could pick an ideal location for a truck stop, you’d have a hard time doing better than Fontana, California's Fontana Truck Stop Center. It’s in an industrial area full of distribution centers, manufacturers and equipment dealerships. And it’s near the intersection of two interstates that funnel traffic to and from Los Angeles, which is about 40 miles to the west. “Fontana is a major hub for trucking,” says truck stop co-owner Lonnie Tabbaa. “You have all the big industries here. And we service all the major fleets and the smaller ones, both local and out-of-state drivers.” That it’s a great location is not a secret, however, and the fierce competition for drivers means success is not guaranteed for Fontana Truck Stop Center. So how does it differentiate itself? One way is by offering renewable fuels, including biodiesel blends and a blend of biodiesel and renewable hydrocarbon diesel (RHD). “The sustainability trend is very important to us,” Tabbaa says. “A lot of fleets are sending their trucks to places that have cleaner-burning fuels. Also, we see better margins with renewable fuels than regular diesel fuel. They’re good for business.” More

Dodge City Petro Travel Plaza Excels at Retail

Keith Wade, vice president of operations at Dodge City Petro in Dodge City, Alabama, has an extensive background in the retail industry, and it shows. When I visited the location, I was struck by how well Wade and the location’s owner, Jim Hays, manage SKUs, theme the location and draw in customers with their unique offerings. More

Great Things are Happening at Travel Centers: From Unique Offerings to Strong Signage

One of the top benefits of being a NATSO member is the huge amount of peer-to-peer learning that takes place throughout the year. With that learning goal in mind, NATSO's blog is full of great ideas and best practices provided directly from truckstops and travel centers. No matter what solution you’re looking for, the odds are, someone has faced a similar challenge or shared a solution. Here are some of the great ideas in action at NATSO member locations across the country. More

Reno Junction Travel Plaza Serves the Community and Travelers

Reno Junction Travel Plaza in Gillette, Wyoming, brings an element of fun to the travel plaza industry while also meeting the needs of a wide range of customers. More

Employee Dying to Make Our Workplace More Colorful

Today Federated Insurance is sharing one of our “HR Questions of the Month” regarding employment-related practices liability issues. Question: We have a staff member who has dyed her hair bright blue, purple, red, yellow (up to and including her eyebrows). How acceptable is this in the work place? More

Truckstop Travels: Lessons from the Road

I am so fortunate to get to visit truckstops and travel plazas across the country and see first-hand the ways NATSO members are serving their communities. As we have noted before, operators are witnessing a rapid pace of change and many are responding with new and diverse offerings to attract customers. This need to adapt is not unique to our industry, and during my travels I see first-hand the ways other businesses are reacting to our today’s reality. We can learn from those outside of our industry in addition to each other. Here are some key trends I am seeing from other businesses working to remain relevant. More

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