Topics: Truckstop Business

You Don’t Want To Miss All the Experiences at Racine Petro [Podcast]

You Don’t Want To Miss All the Experiences at Racine Petro [Podcast]

From the food trolley to the outdoor patio, Racine Petro is full of experiential elements that welcome and delight travelers. Michael Willkomm, co-owner and president of Willkomm Companies, walks podcast listeners through the vision the Willkomm family has poured into the stop. More

Travel Center Customer Expectations at Checkout Have Changed

Travel Center Customer Expectations at Checkout Have Changed

Improving checkout speed shortens lines and directly results in more sales. Given that the pandemic makes customers even more weary of lines, and the labor shortage has increased the time it normally takes to checkout, the use of kiosk ordering and self-check-out lanes has become a must-have for retailers. More

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated Retail: What Is It and How Will It Impact Truckstops? [Podcast]

Automated retail is the process of using technology to sell goods and services in a fast and efficient way with low to zero human interaction. In this episode of NATSO's podcast, Darren Schulte, NATSO's vice president, membership, delivers his take on automated retail for truckstops, offering specific ideas on where it will work and not work. More

Meet Matt Mildenberger, Mitten Inc.'s President/CEO, and New NATSO Board Member [Podcast]

Meet Matt Mildenberger, Mitten Inc.'s President/CEO, and New NATSO Board Member [Podcast]

As President/CEO, Matt Mildenberger took Mitten Inc. from a $20 million to a $80 million operation with 140 employees. In this episode of The Trucks Stops Here, new NATSO Board member Mildenberger shares his leadership philosophy, walking listeners through what is important to him in leading Mitten's. More

NATSO Foundation Invites Travel Plazas to Anti-Human Trafficking Event in New Mexico

The NATSO Foundation is inviting truckstops and travel plazas to an anti-human trafficking coalition meeting in Carlsbad, New Mexico, on May 24. More

Excited For the Future of Our Travel Center Industry

Excited For the Future of Our Travel Center Industry

Many of us were able to meet face-to-face in Florida, and we were all able to learn and build on each other’s ideas while taking away critical information from industry thought leaders and suppliers. More

Meet New NATSO Board Member Raina Shoemaker, Shoemaker’s Travel Centers Co-Owner [Podcast]

Meet New NATSO Board Member Raina Shoemaker, Shoemaker’s Travel Centers Co-Owner [Podcast]

Raina Shoemaker, co-owner and operator of Shoemaker’s Travel Centers in Lincoln, NE shared about new technology they've deployed, company culture ideas and permanent pandemic changes. More

NATSO Analysis: SEC Climate Disclosure Rule Members Only Join or Login

The SEC recently released its long-awaited proposed rule requiring public companies to disclose the risks from climate change that are reasonably likely to have material impacts on their businesses or financial condition.  While the 510-page proposal acknowledged that many companies already provide some of this information, the SEC expressed concern that existing disclosures are uneven and inadequate and that greater consistency, comparability, and reliability is needed. NATSO members may log in for an analysis of the proposed rule and its implications.  More

NATSO Mourns Industry Icon Jack Cardwell

A legend in the truckstop industry, Cardwell is credited with developing one of the first truck stop chains and establishing what serves to this day as the modern-day model for a truck stop.  More

New Refresh Travel Plaza Location Offers EV Charging and New Indian Quick-Serve Concept

New Refresh Travel Plaza Location Offers EV Charging and New Indian Quick-Serve Concept

The location, in Madera, California, was designed to meet the changing needs of the trucking industry and the country. More

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