Topics: Truckstop Business

U.S. DOT Advisory Committee on Human Trafficking Reviews Final Draft Report

The U.S. Department of Transportation’s Advisory Committee on Human Trafficking held its third and final public hearing on May 16 to review its draft report “Combating Human Trafficking in the Transportation Sector.” More

How to Use Social Media to Attract Interstate Traffic to Your Truckstop

How to Use Social Media to Attract Interstate Traffic to Your Truckstop Members Only Join or Login

Shoppers of all ages are active on social media, and truckstop and travel plaza operators need to have an online presence. There are several platforms operators can use to attract interstate traffic, including Yelp, Trip Advisor and Google. More

Exchange New Ideas through Conversations

Conversations. What does the word mean? A dictionary says it is a plural noun. This plural noun is a talk, especially an informal one, between two or more people, in which new ideas are exchanged. We gathered at Disney’s Yacht Club Resort in February for three-plus days of great events during NATSO Connect. There were 81 first-time attendees within the terrific group of operators who registered. More

Advice for Truckstops: Best Practices for Addressing Marijuana in the Workplace Members Only Join or Login

Ten states and Washington, D.C., have legalized recreational marijuana use with more states, including Illinois, New Jersey and New York, expected to follow suit. Shifts in state law have left several employers wondering how to address company drug use policies as well as drug testing procedures. Although decriminalization of marijuana is increasing, none of the medical or recreational marijuana laws require employers to allow employees to use, possess or be impaired by marijuana during work hours or in the workplace, even if for medicinal purposes. More

What Do the Latest Trends in Retail Mean for Truckstops? Members Only Join or Login

The retail industry has experienced significant change over the past decade, and the pace of change shows no signs of slowing down. While no retailer will be exempt from the changing face of retail, staying current on industry trends can help truckstop and travel plaza operators prepare for the future. More

Speed-of-Service = Customer Service at Truckstops [Infographic]

Professional drivers, the traveling public and local shoppers are all looking to get in and out of locations even faster. Here are a handful of ways you can meet customers' needs by moving through your location quickly. More

Fun Run Raises Critical Funds for the NATSO Foundation

The NATSO Foundation hosted a fun run during NATSO Connect 2019, and raised more than $40,000 in net profits for the foundation, which is the research, education and public outreach subsidiary of NATSO Inc. More

Bucky's #342 Makes a Splash in the Truckstop World

For five decades, Buchanan Energy has been offering the traveling public gasoline, convenience and a car wash. Steve Buchanan started the business in 1980 with a store in Omaha, Nebraska, where the company is headquartered and grew the business to today’s triple digit number of gas stations. They recently took the leap to the diesel side, buying and razing the former Wiedmaier’s Truck Stop in St. Joseph, Missouri, to create a brand-new Bucky's #342. Located just off Interstate 29, the location boasts a 11,500-square-foot store, a CAT Scale, B Fresh Café and car wash. The location also has 20 gasoline pumps and five diesel pumps. More

Keep Customers Moving at Your Truckstop with Speedy Service

Speed-of-service is a top factor for the majority of customers today at retail establishments, but especially at truckstops, travel plazas and c-stores. There are several things operators can do to speed transactions and improve the flow of customers. More

Six Secrets Truckstop Operators Can Learn from Costco’s Success

NATSO members often look at the best practices of their fellow operators, but it is important to also look at the entire retail, food and fueling landscape. One of the continuing shining stars in today's current retail environment is Costco. While much of today’s retail landscape is driven by the growth and convenience of e-commerce, Costco is continuing to thrive. Here are six key ingredients that contribute to the retailer’s winning recipe of success. More