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NATSO, Truckstop and Travel Plaza Operators Mourn the Loss of Carolyn Moon, an Industry Icon

The truckstop industry mourned the loss and re­membered the significant contribu­tions Carolyn Moon made to the industry, including serving as a co-founder of NATSO and supporting the NAT­SO Foundation. More

Manage Food Costs to Increase Margins and Maximize Profits Members Only Join or Login

Managing food costs is a key way to improve restaurant margins, and even small changes can result in big savings over the course of a year. Truckstop and travel plaza operators said they take a multifaceted approach to address supply costs as well as food waste and theft.  More

Tom Heinz Honored With Hall of Fame Award

Tom Heinz, president and co-founder of Coffee Cup Fuel Stops, has a long history of supporting the truckstop and travel plaza industry, his employees and his community. More than 30 years ago, Heinz co-founded Coffee Cup Fuel Stops and has grown the business, which today has multiple locations in North Dakota, South Dakota and Wyoming. He has been a member of NATSO for more than 20 years and has spent countless hours volunteering for both NATSO and The NATSO Foundation. More

Attract New Truckstop Customers to Boost Sales Members Only Join or Login

In today’s market, truckstops and travel plazas are facing increased competition on several fronts. Restaurants and retailers are adding fuel as well and charging stations for electric vehicles, and convenience stores are rolling out amazing grab-and-go food programs. At the same time, improved fuel mileage on ve¬hicles means customers don’t have to stop as often for fuel. In response, operators are stepping up their efforts to attract new customers while also increasing the conversion rate of fuel customers, getting them to come into the store.  More

8 Ways to Maximize Slow Times at Your Truckstop Members Only Join or Login

Even the busiest locations experience slow times of the day, and operators said they use those slow periods to prepare for peak times and get creative to boost business during traditionally slow times.  More

Truckstop Operators Respond To The Changing Fuel Efficiency Landscape Members Only Join or Login

It is well known that higher productivity vehicles and fuel efficiency standards for trucks are gradually reducing the per-vehicle demand for diesel, which is likely to change operations at truckstop and travel plaza locations across the country. More

Translating Trucking Trends Into Profitable Action Items At Your Truckstop Members Only Join or Login

The successes and challenges the trucking industry experiences have a significant effect on the nation’s truckstops and travel plazas, which means staying cur-rent on trucking trends is crucial for businesses that serve drivers. What’s more, successful truckstop and travel plaza operators know that trends often result in new opportunities.  More

What To Do When You Are The Aspiring Truckstop Leader

Leaders exist within every level of a business, whether it is an hourly employee, shift leader, a general manager or the head of the company. What’s more, everyone has the opportunity to lead in some way each day, either at work, at home or in the community. More

Eight Tips for Strengthening the Truckstop Team

Strong leaders know that they are only as strong as the team surrounding them. Effective leaders take time to coach those under them, which ultimately improves operations and the company’s profitability. John Kotter, professor emeritus at Harvard Business School and an expert on leadership and change, has said that successful corporations don’t wait for leaders to come along. Instead, they actively seek out people with leadership potential and expose them to career experiences that will develop that potential. More

Focusing on the Future: Truckstop Operators Look to Innovation and Advocacy

Today's truckstops and travel plaza operators are navigating a mature industry. That means they must continue to innovate to maintain and grow sales. At the same time, they are also keeping tabs on government regulation that may change the way they do business and advocating for the future of the industry. More

The initial grant distribution will prioritize funding for EV charging infrastructure at off-highway and off-Interstate locations.
The Charge Ahead Partnership is a coalition of individuals and businesses united in the idea that the best way to expand the electric vehicle charging network is through a competitive, market-based approach.
NATSO members should contact their state transportation departments promptly to learn about their electric vehicle charging plans and to share our industry's perspective on the plans' development.
It is incumbent upon fuel retailers to urge state DOTs to structure projects in a “make-ready” model that allows utilities to invest in the grid and distribution enhancements necessary to feed charging stations while a competitive, private market governs the consumer-facing charging transaction. 
The federal Infrastructure Investment and Jobs Act (IIJA) provides $7.5 billion to install electric vehicle charging infrastructure via the National Electric Vehicle Formula Program and the Charging and Fueling Infrastructure Program. This money will be distributed via state transportation departments (DOTs).
Download NATSO’s draft Model Legislation.