Topics: Human Resources

The NATSO Foundation Awards $25,000 in Scholarships

When DeShawn Blanding learned that he had received a Bill Moon Scholarship award, his first reaction was to drive to the TravelCenters of America location in Manning, South Carolina, where his mother is the assistant general manager to tell her the news in person. More

Hire and Keep 'A' Players

When a company is clear about its values, hiring only ‘a’ players need not be an overwhelming task. More

Calming Complainers

Addressing complaints can show people that you’re human and give them a solution to their problems, but to make the most of the situation, it can help to know the type of complainer. More

History, Homemade Food and a Driver Focus in Wapakoneta, Ohio

A history-packed past, made-from-scratch food and an emphasis on customer service keep customers flocking to L.G. Truckers City dba TA Wapakoneta in Wapakoneta, Ohio. More

A Day in the Life of a Truckstop Operator: Tristen Griffith

Emails, phone calls, employees, guests, vendors, spreadsheets and financials are always a continuous work in progress. More

When Everyone Is Going Small, Dad’s 113 Travel Center Goes Big

Dad's 113 Travel Center embraces the mantra go big or go home. More

How Do You Keep Your Management Interested in the Business?

NATSO independent operators share how they keep their management interested in the business. More

Small Businesses Remain Concerned Over Health Care Law

Expert explore costs of the recently upheld the health care law. More

Helping the Next Generation, The 2011 Bill Moon Scholarship Recipients

Truckstop and travel plaza employees and their families can apply now for the 2012 Bill Moon Scholarship. Applications are available at http://www.natso.com/natsofoundation/billmoonscholarship. The deadline is April 13, 2012. More

People Power

Trail’s Travel Center owes its success to a hard-working, friendly staff. More

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