Topics: Human Resources

Eleven Modern Employee Recruitment Techniques for Your Truckstop Members Only Join or Login

In a customer-service focused industry, the right employees are the key to success, and many truckstop and travel plaza operators are on a constant quest to find the right talent and engage employees. More

We Need to Talk: Ten Tips for Having Difficult Conversations with Truckstop Employees Members Only Join or Login

Whether it’s a performance issue, a personality conflict or a dissatisfied employee, truckstop owners and operators said addressing the issue head-on, being empathetic and documenting the discussion can make it easier to navigate a challenging conversation. More

Find Qualified Job Candidates for Your Truckstop in Military Veterans Members Only Join or Login

Truckstop and travel plaza operators looking for hard-working, motivated employees may want to consider turning to the nation’s veterans. Veterans not only know the meaning of hard work, but also understand the value of teamwork. More

8 Ways To Keep Truckstop Managers Happy Members Only Join or Login

Profit center managers serve as the backbone of a truckstop or travel plaza, and keeping them engaged can increase their loyalty, boost productivity and contribute to the organization's overall success. More

The Season of Giving

As we enter the Christmas season, I think we’re all filled with a spirit of giving. I know there are so many ways in which each of us, both personally and through our businesses, support those around us. Whether it is offering additional support to one of our employees who need it or giving to one of the many different national, regional or local philanthropic organizations, there are a number of ways to show we care. More

Department of Labor Announces New Rules for Overtime Pay

On May 17 the Department of Labor (DOL) released a final rule governing overtime pay under the Fair Labor Standards Act. Although the Final Rule improves upon the proposed rule, incorporating a number of NATSO's comments to DOL, it nonetheless includes a significant increase to the overtime salary threshold, and includes automatic increases in the future. This will present considerable challenges to employees and employers alike. NATSO is still analyzing the more than 500 page rule, and will provide a detailed summary and compliance guide in the coming days. More

How And Why Coffee Cup Fuel Stops Is Investing In Millennials At Their Truckstops Members Only Join or Login

Coffee Cup Fuel Stops is one of several NATSO members that have tapped into the talent millennials can bring to the table. NATSO sat down with Ericka Schapekahm, director of human resources and special projects at the company, to learn more about how she hires, manages and motivates millennials, which have become an important part of the labor pool. More

Ten Ways to Promote the Bill Moon Scholarship to Your Truckstop Staff

Each year the NATSO Foundation’s Bill Moon Scholarship program distributes thousands of dollars to students to pursue their educational goals. In 2016, the foundation will award five, $5,000 scholarships to truckstop and travel plaza employees and/or their legal dependents. Here are 10 ways you can promote the scholarship to your staff. More

Joint Employer Standard/Unionization: Summary And Compliance Guide For Truckstops and Travel Plazas Members Only Join or Login

The National Labor Relations Board (NLRB) recently revised the so-called “joint employer” standard significantly to expand the scope of determining “co-employment” under the National Labor Relations Act. Specifically, the NLRB decided that a company could be considered a “joint employer” if it possesses the right to control various terms and conditions of employment, regardless of whether that company actually exercises such control. More

New Overtime Regulations: Summary And Compliance Guide For Truckstops And Travel Plazas Members Only Join or Login

In May 2016, the Department of Labor finalized new rules governing which employees are eligible for overtime pay. The new rules double the minimum salary threshold that employees must earn in order to be exempt from overtime pay, increasing the figure to $47,476/year ($913/week), up from the previous salary of $23,660 ($455/week). This number will be automatically updated every three years based on wage inflation. The new rules do not change the so-called “duties test” applicable to employees who earn more than this salary threshold. The new salary threshold will go into effect Dec. 1, 2016. More

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