Topics: Human Resources

Ten Recruitment and Retention Ideas from the NAG Conference Every Travel Center Needs

Last month, I had the pleasure of attending the 2024 NAG Conference in Tampa, Florida as their guest. There were several great sessions, including a knock-out panel on Labor Management: Refining Retention and Development Strategies. Mel Kleiman, founder of Humetrics, moderated the panel, which also included Kristin Bowen, brand and marketing manager at Warrenton Oil Co.; Lorissa Martin, talent acquisition and performance manager at The Wills Group/Dash In; and Melanie Disney, director of human resources at Weigel’s. Gather are ten great ideas shared by the panelists. More

Five Tips to Tap Into Workamper Travelers to Boost Your Travel Center Staff

Ericka Schapekahm, director of human resources at Heinz Corp., shares ideas for adding an employee through Workamper—a website dedicated to connecting RVers looking for temporary work with employers needing help. More

7 Tools to Help Find, Hire and Keep Travel Center Employees

In the current competitive labor environment, attracting and retaining talent has become paramount, and modern workforce solutions are helping business recruit, hire and onboard employees faster. There are also a range of tools employers can tap into to improve employees’ experiences, enhance culture and increase retention. More

13 Tips and Tricks for Attracting and Retaining Staff for Your Travel Center(s)

NATSO’s HR Sharegroup meets regularly to discuss tips for attracting, training and retaining employees. Learn more than a dozen tips and proven tactics from group participants. More

Operators Adjust Business Practices to Address Labor Challenges

Employers, including truckstops and travel centers, across the country continue to struggle with labor challenges and don’t expect it to ease anytime soon. Given all the challenges and outlook for the future, operators are starting to make changes for today and the future. Schulte said many retailers are turning to low- and high-tech innovative solutions. “Maybe they give a discount on gasoline to their employees, help them with childcare, or look at changes in their schedules,” Darren Schulte, vice president of membership for NATSO said, adding that many operators are embracing technology to help re-deploy labor. More

Medical Marijuana in the Workplace: Q & A with Chartwell Law

As the use of marijuana increases, employers are faced with several questions about establishing drug use policies that keep employees and customers safe. NATSO allied member Chartwell Law sponsored a Focus Group during NATSO Connect 2022 in Orlando, Florida, where they answered truckstop and travel center medical marijuana questions. To share their expertise with Stop Watch readers, Stop Watch sat down with Robert Baker and Thomas Gallagher with Chartwell Law to learn more about crafting drug-related employment policies. More

Answers to Truckstop and Travel Center Questions About OSHA's Emergency Temporary Standard (ETS) [Podcast]

Robert J. Baker, shareholder, partner at Chartwell Law, provides information on the OSHA ETS requirements and advice on how to comply with the rule. Baker answered specific questions from NATSO members on religious exemptions, which tests are considered acceptable and more. More