NATSO Blog

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ATMs Without Operating Audible Instructions And No Braille Instructions Provided

Posted in: Truckstop Business, Americans with Disabilities Act

American banks have become easy targets for Americans with Disabilities Act (ADA) lawsuits, largely due to accessibility issues with Automated Teller Machines (ATMs). Because these machines are easy to spot and quickly check for compliance, any place they are found – truck stops and convenience stores especially – is at-risk for ADA litigation.

Often, ATMs do not meet the requirements for audible instructions and Braille.

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Five More Tips for a Successful Loyalty Program at Your Truckstop

Posted in: Truckstop Business, Marketing & Retail

When done right, loyalty programs can create a win/win situation for customers and the businesses they frequent. For truckstop and travel plaza operators, the programs can be used to create or enhance the location experience and encourage the driver to come inside, but before launching a program, operators need to know how their needs match up with their customers’ needs.

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Coffee: Here’s to Your Health!

Posted in: Truckstop Business, Marketing & Retail

The latest National Coffee Drinking Trends study (conducted annually by the National Coffee Association since 1950) called out these three leading barriers to coffee consumption:

1: limit caffeine (48%)
2: expensive away-from home (45%)
3: concerns that coffee is not healthy (32%)

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{NATSO News} July 27, 2015

Posted in: Our Legislative and Regulatory Issues

Ask Your Senators to Reject Changes to the Biodiesel Tax Credit and more...

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Four Great Ideas from The NATSO Show

Posted in: Great Ideas, Truckstop Business, The NATSO Show

During Great Ideas! Session for Independent Operators at The NATSO Show, truckstop and travel plaza owners and managers came together to discuss the successful things they are doing. Here are four great ideas operators shared with their peers:

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Six More Ways to Turn Your Truckstop Into a Treasure Truck of Sales

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Marketing & Retail

Last month, I shared Five Ways to Turn Your Truckstop Into a Treasure Truck of Sales. Today I am back with five more.

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Diverse Fuel Company Turns To Biodiesel To Grow Business Even More

Posted in: Fuel and Trucking, Biodiesel

John Cook started his own business with one gas station in southern Oklahoma four decades ago. Today, Petroleum Wholesale, based in The Woodlands, Texas, distributes fuel in nine states to more than 150 branded locations, plus unbranded sites and governmental entities. It also operates 40 c-stores or travel centers and leases space to another 80.

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{NATSO News} July 20, 2015

Posted in: Our Legislative and Regulatory Issues

House Passes Highway Patch and more...

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Five Tips for a Successful Loyalty Program at Your Truckstop

Posted in: Truckstop Business, Marketing & Retail

When done right, loyalty programs can create a win/win situation for customers and the businesses they frequent. For truckstop and travel plaza operators, the programs can be used to create or enhance the location experience and encourage the driver to come inside, but before launching a program, operators need to know how their needs match up with their customers’ needs.

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Are Your Truckstop Property Limits Accurate?

Posted in: Truckstop Business, Operations

When discussing insurance values with your provider, be sure you include anything that could affect value: new machines or equipment, inventory (raw material, in-process and finished product, etc.), property of others, remodels, etc. And, don’t forget to consider inflation and other valuation factors. The amount you have on your balance sheet or the item’s cost new may not be an accurate reflection of your contents’ replacement costs. Remember, you probably had time to shop around and buy the items at the best possible price, but you won’t have that luxury when you need to get your business back up and running as fast as possible.

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