NATSO Blog

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Five Fascinating Facts About NATSO Check-Link [Infographic]

Posted in: Truckstop Business, Marketing & Retail

Did you know, NATSO Check-Link is NATSO's longest-standing program? See the blog post to learn four more fascinating facts that you may not know about NATSO Check-Link.

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Unsatisfactory Performance Excused by Disability?

Posted in: Truckstop Business, Americans with Disabilities Act

Is an employee who reports a reading/writing disability covered under a protected class? Are there suggestions on how to handle if this employee reported this after receiving a written reminder for performance related issues when no prior notice had been provided to HR either verbally or in writing. The employee in this instance has been employed by the company for 8 years.

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NATSO Opposes Various Efforts to Commercialize Roadways

Posted in: Our Legislative and Regulatory Issues

Four years ago, the US Senate voted overwhelmingly to reject a proposal to commercialize highway rest areas.

This 86-12 lopsided victory was a bipartisan show of support for truckstops, travel centers, and other private enterprises located outside the public right of way.

However, this big win did not kill the lure of commercialization. Indeed, although there is little threat of a complete repeal of the long-standing ban on commercializing rest areas, there are sporadic efforts throughout the country to gradually peel back the ban, as politicians seeking road money lured by false promises of quick-and-easy revenue.

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Top Ten New Truckstop and Travel Plaza Products of 2016

Posted in: Truckstop Business, Marketing & Retail

We at DAS are pleased to announce the top ten NEW products as voted on by retailers at the 2016 DAS Travel Center show.

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Compliance Corner: New Overtime Rules Take Effect December 2016

Posted in: Truckstop Business, Human Resources

In May 2016, the Department of Labor finalized new rules governing which employees are eligible for overtime pay. Under the new rules, any employee earning less than $47,476 per year ($913 per week) is entitled to overtime pay (at least 1.5 times their normal salary) for all hours worked per week in excess of 40. Nondiscretionary bonuses may count toward up to 10 percent of an employee’s salary if they are paid on a quarterly or more frequent basis.

The new salary threshold will go into effect Dec. 1, 2016.

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5 Ways to Treat Your Job Candidate Search Like a Good Customer Service Experience

Posted in: Truckstop Business, Human Resources

A retail customer wants to be appreciated for his patronage and tended to quickly. And a potential employee wants to be acknowledged for his effort and what he has to offer. If you want to start your working relationship on the right foot, don’t allow job applicants and interviewees to fall into a black hole while you hem and haw over your hiring decision. Here’s how to make your future workers happy from the start.

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Three Ways to Network with Your Truckstop Customer to Build Relationships and Better Understand Their Needs

Posted in: Truckstop Business, The NATSO Show, Marketing & Retail

A loyal customer base is built on relationships, and every successful relationship takes work. During The NATSO Show, networking expert Thom Singer shared his insights and shared three ways truckstop and travel plaza operators can connect with their customers to build a stronger, more loyal customer base.

Hire Friendly Employees: Finding friendly employees is one of the most important things for operators, Singer said. “You can teach people how to stock your shelves or how to clean, but you can’t teach friendly,” he said, adding that owners need to think about ways to make customers feel welcome...

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Four Ways to Connect with Truckstop Customers Shared at The NATSO Show

Posted in: Truckstop Business, The NATSO Show, Marketing & Retail

Building a brand is dependent on connecting with customers, and the nation’s most icon brands invest time and money researching the best ways to engage shoppers. During The NATSO Show 2016, J.T. McMahan, director of sales for Coca-Cola Refreshments, shared his insight into four key ways businesses can connect with those they serve.

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Five Remarkable Keynote Presentations at The NATSO Show 2016

Posted in: Truckstop Business, Leadership & Strategy

Preparing for the future means focusing on innovation, uncovering industry trends, and building a known and reliable brand. This year at The NATSO Show, key industry leaders who are proven trendsetters in their fields addressed these themes while sharing insights to help truckstop and travel plaza operators improve their operations.

Did you catch the Live from The NATSO Show quick takes on each keynote? Read all five at the links below....

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NATSO Check-Link Driver 101: Checks Are Safe

Posted in: Truckstop Business, Marketing & Retail

As my final Check-Link Driver 101 blog post, let’s discuss the safety aspect of Check-Link. Why would it be safer to write a check than use a credit card?

Many people may not realize it, but checks are the safest form of payment after cash today.

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