NATSO Blog

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Four Tips for Submitting the Best Bill Moon Scholarship Application

Posted in: Truckstop Business, Human Resources

The NATSO Foundation is currently accepting applications for the 2016 Bill Moon Scholarship until May 15, 2016. A travel plaza/truckstop industry employee or the legal dependent of an employee are eligible.

Five $5,000 scholarships will be awarded this year.

For students, the process of submitting scholarship applications can seem daunting.

To help those applying for The Bill Moon Scholarship, the NATSO Foundation has compiled four tips to help students strengthen their applications.

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Three Construction Tips from Shoemaker’s Travel Plaza

Posted in: Truckstop Business, Operations

A remodel or renovation can improve a location’s aesthetics, strengthen its brand and enhance its merchandising, but getting through the construction can be a challenge. Dave Shoemaker, owner of Shoemaker’s Travel Plaza, experienced a rebuild several years ago and shared his insights on surviving a renovation with NATSO.

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Two NATSO Show Speakers Introduce Themselves

This year NATSO is creating two NATSO U tracks designed to help operators grow their business. Each track will include two sessions designed to help operators meet the needs of the travelling public through improved operational performance and business planning. All five sessions are crafted to provide tactical training with immediate applicability that generates near-term improvements in customer service and operational efficiency.

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Paper Towel Dispensers Mounted Outside The Allowable Reach Ranges

Posted in: Truckstop Business, Americans with Disabilities Act

Bathrooms are common offenders of the 2010 ADA Standards for Accessible Design; architects, contractors and facility managers often miss important details. For example, paper towel dispensers have specific height and clearance requirements lined out in the Standards. A dispenser must be proper height from the floor, with an adequate area for the individual to move in order for it to be considered accessible for those that are disabled.

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Can You Ask For A Waiver For Workers’ Compensation Claims?

Posted in: Truckstop Business, Human Resources

Can the company request an employee, including a pregnant worker, to sign a waiver from liability, due to potential danger of on-the job injury sustained or harm sustained, at the hands of a mental health patient who is a resident of our facility? Would a request for waiver of liability expose the company to pregnancy discrimination, based on terms of employment, work conditions, or any other employment terms?

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Understanding the EMV Shift for In-Store and Fuel Island Transactions at The NATSO Show

Posted in: Truckstop Business, The NATSO Show, Technology

For merchants, including truckstop and travel plaza operators, complying with the EMV shift—the move to align credit and debit cards in the United States with proprietary chip technology—is extremely complex and expensive. However, merchants have to adopt EMV-compliant devices or assume the liability for fraudulent transactions.

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New NATSO Member Benefit: Member-Only Content

Posted in: Truckstop Business

Exciting news! Late last year, NATSO launched a redeveloped website that allows for member-only content.

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Compliance Corner: Stay Current on the Supplemental Nutrition Assistance Program Requirements

Posted in: Our Legislative and Regulatory Issues, Marketing & Retail, Compliance Corner

Many of the convenience stores within truckstop and travel plaza redeem Supplemental Nutrition Assistance Program (SNAP) benefits, and those who accept SNAP will need to comply with forthcoming requirements that are designed to provide greater varieties of food and prohibit SNAP recipients from purchasing ineligible items.

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Biz Brief’s 2016 Predictions for the Truckstop Industry

Posted in: Truckstop Business, Leadership & Strategy

It is time, once again, for the Nostradamus of nozzles to take some scintillating stabs at what 2016 and beyond might hold for our travel center industry. (For a walk down memory lane, see what the cystal ball held in 2015 and 2014.)

First, the easy ones. States will keep up the steady drumbeat of tolling as they search for ways to fund infrastructure projects absent an increase in federal gasoline taxes. And speaking of taxes, many states will follow the lead of a dozen or more of their fellow taxing authorities in 2015 and raise motor fuel taxes in 2016. Little chance of that happening on a federal level, however.

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Gallup to Share Research During The NATSO Show 2016 That Shows Millennials Have Wants and Needs Similar to Other Generations

Posted in: Truckstop Business, The NATSO Show, Human Resources, Leadership & Strategy

There are a lot of myths circulating about millennials in the workforce, and business owners are often left wondering how and if they should engage the millennial generation.

“Business owners want to know,‘Do millennials work as hard? Do they stay attached to jobs and organizations for longer periods of time or not?’What our data shows is that millennials don’t look that different from other generations,” said Nate Dvorak, a consultant at Gallup.

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