NATSO Blog

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Steps to Prevent the Sale of Alcohol and Tobacco to Minors at Your Truckstop

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Operations

During our most recent NATSO Show Bonus Workshop, I received several questions about tobacco and alcohol sales sold to under age consumers. If not handled correctly, these two areas can cost truckstop/travel center retailers tens of thousands of dollars in lost sales, embarrassment within the local community and significant costs in lost employees. However, there are some simple steps your operation should be taking to avoid selling these products to under age consumers. We’ll look at those procedures as part of a two-part series.

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The 3 P’s to Succeed as a Convenience Retailer

Posted in: Truckstop Business, Marketing & Retail

Convenience stores within the truckstops and travel plazas are important profit centers for the locations, and they also provide a valuable customer service. Today more than ever shoppers are on the go and looking for solutions to meet their hectic lifestyles. C-stores at truckstops and travel plazas can capitalize on that growing demand by offering the right products at the right place at the right time.

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{NATSO News} October 14, 2014

Posted in: Our Legislative and Regulatory Issues

Devolution Would Hurt U.S. Transportation Network and more...

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Coffee Promotions

Posted in: Truckstop Business, Marketing & Retail

Throughout the month of September S&D Coffee & Tea shared promotional ideas.

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{NATSO News} October 6, 2014

Posted in: Our Legislative and Regulatory Issues

Congress to Reassess P3 Deals and more...

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Creative, Quality Sandwiches are the Key to Boosting Sales

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Marketing & Retail

Sandwich consumption is on the rise, with today’s consumers eating more than three sandwiches per week. The problem with sandwiches, however, is that many people simply make them at home. A study by the research firm Technomic showed that 54 percent of consumers, up from 51 percent two years ago, are preparing sandwiches themselves.

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What You Missed in the Biz Brief This Week: September 30, 2014

Posted in: Industry Trends & News

Pilot Proposes New Financing and more...

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{NATSO News} September 29, 2014

Posted in: Our Legislative and Regulatory Issues

Sen. Durbin Asks Supreme Court to Review Debit Fee Case and more...

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{NATSO News} September 22, 2014

Posted in: Our Legislative and Regulatory Issues

Indiana Toll Road Operator Weighs Bankruptcy and more...

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Stop Now And Ask Yourself These Twenty Vendor Check-In Questions

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Human Resources, Marketing & Retail

I recently had the pleasure of attending one of our members’ manager’s meeting.

I was really impressed by what the organization is doing to take care of each and every customer who enters their property. The focus on the customer through the execution of basic guest service fundamentals was awesome.

Conversations at the meeting reminded me of the importance of a solid vendor check-in procedure. I think many locations struggle with this.

In the NATSO Truckstop and Travel Plaza Training Manual we spell out the entire vendor check in procedure.

For those of you that have yet to purchase it, I thought it was worthwhile to pose some vendor check-in related questions for you to consider.

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