NATSO Blog

First Prev Page of 63 Last Show per page, 626 total

Three Ways to Network with Your Truckstop Customer to Build Relationships and Better Understand Their Needs

Posted in: Truckstop Business, The NATSO Show, Marketing & Retail

A loyal customer base is built on relationships, and every successful relationship takes work. During The NATSO Show, networking expert Thom Singer shared his insights and shared three ways truckstop and travel plaza operators can connect with their customers to build a stronger, more loyal customer base.

Hire Friendly Employees: Finding friendly employees is one of the most important things for operators, Singer said. “You can teach people how to stock your shelves or how to clean, but you can’t teach friendly,” he said, adding that owners need to think about ways to make customers feel welcome...

Read More

Five Remarkable Keynote Presentations at The NATSO Show 2016

Posted in: Truckstop Business, Leadership & Strategy

Preparing for the future means focusing on innovation, uncovering industry trends, and building a known and reliable brand. This year at The NATSO Show, key industry leaders who are proven trendsetters in their fields addressed these themes while sharing insights to help truckstop and travel plaza operators improve their operations.

Did you catch the Live from The NATSO Show quick takes on each keynote? Read all five at the links below....

Read More

NATSO Check-Link Driver 101: Checks Are Safe

Posted in: Truckstop Business, Marketing & Retail

As my final Check-Link Driver 101 blog post, let’s discuss the safety aspect of Check-Link. Why would it be safer to write a check than use a credit card?

Many people may not realize it, but checks are the safest form of payment after cash today.

Read More

NATSO Check-Link Driver 101: Where Drivers Write Checks

Posted in: Truckstop Business, Marketing & Retail

Today let’s explore in the age of mobile payment methods, should drivers be concerned about finding places that will accept their checks if they participate in Check-Link?

Read More

NATSO Check-Link Driver 101: Why Write Checks?

Posted in: Truckstop Business, Marketing & Retail

In the age of high credit card fees and fuel card fees, writing checks actually saves drivers money. Drivers pay very high processing fees to use credit cards or even fuel cards every time they fill their tank. In a lot of cases, those fees are hidden.

Read More

NATSO Foundation’s Bill Moon Scholarship: Advice to Recommenders

Posted in: Truckstop Business, Human Resources

What quick bits of advice would you give to managers or other employment supervisors about writing strong recommendations for applicants, whether to the NATSO Foundation’s Bill Moon Scholarship or to other organizations?

Read More

Gain a Deeper Understanding of Business Operations at Your Truckstop with These Four Calculations

Posted in: Truckstop Business, The NATSO Show, Operations

Business owners today have more information coming in from more places than ever before in history. There are a number of different ways owners and managers can look at the data to better understand their operations and their customers.

During The NATSO Show 2016, retail expert Tom Shay shared his insight into several key areas operators should look at, plus he offers 22 different calculations on his website, ProfitsPlus.org, that operators can use to dig into their data. “These calculators tell you what they mean and how the formula behind them,” he said.

Read More

How to Categorize Your Truckstop’s Merchandise and Increase Your Turns

Posted in: Truckstop Business, Darren's Great Ideas for Independent Operators, Marketing & Retail

Here is some of my basic truckstop merchandise advice: categorize your merchandise carefully and pay attention to how fast it turns.

First, let’s chat categories.

Breaking your merchandise down into categories at a minimum is critical to understanding why, when, how and what your merchandising is doing. And if you have the resources, breaking it down further to sub categories will help you further understand your merchandise.

Detailed sales tracking helps good retailers learn more about their customers and their customers’ buying habits....

Read More

NATSO Foundation’s Bill Moon Scholarship: Advice to Candidates

Posted in: Truckstop Business, Human Resources

Here are a few short hints about two parts of the Bill Moon Scholarship application from an interview we conducted with the Bill Moon Scholarship’s independent reviewer.

Read More

Fleets Are On The Fast Track To Sustainability — You Can Help Them Get There

Posted in: Fuel and Trucking, Biodiesel

No matter where you are in the transportation fuel supply chain, you need to be aware of one of the fastest-growing trends in the industry: sustainability.

Read More
First Prev Page of 63 Last Show per page, 626 total

Subscribe to Updates