Topics: Operations

How to Add Plexiglass to Your Transaction Counters

In response to the COVID-19 pandemic, Shoemaker's Travel Center in Lincoln Nebraska added plexiglass shields to its transaction counters. After Raina Shoemaker, general operations manager for Shoemaker's Travel Center, shared a picture in NATSO’s LinkedIn Group, I reached out to gather more information for NATSO’s COVID-19 webpage. More

Where Can I Find Cleaning, Sanitation And Other Supplies for My Truckstop?

Where Can I Find Information About State And Local Ordinances And Orders?

COVID-19 Resources for Travel Centers and Truckstops

As travel centers and truckstop operators, you serve the professional drivers who are transporting supplies and goods in support of COVID-19 emergency relief. Here are some resources to help you help them. More

Welcome Professional Drivers by Rolling Out the Red Carpet

Do you ever wonder why your location’s retail/food conversion rates from the back court (diesel fueling lanes) are so low even though a very large percentage of professional divers come into your store to either get a receipt and/or to use the restrooms? Here are five ways to determine how welcoming you are to the professional drivers stopping at your location. More

NATSO Tackles Members’ Frequently Asked Industry Questions Members Only Join or Login

You Have questions, NATSO Experts Have Answers Members Only Join or Login

The 411 on ATMs at Travel Centers: Why You Need One and How Much Money it Will Generate for Your Business

Getting a good return on investment is critical, and operators often ask me what will generate the best ROI for a location. As you look to answer this question, there are several things that come to mind. Is it a hot or cold food case or a carbonated soft drink dispenser? Is it video poker, which might be a great option but it isn’t available to everyone? More

Plan Ahead at Your Truckstop for Natural Disasters to Keep Operations Running

Natural disasters, such as floods, hurricanes or tornadoes, can interrupt business operations and leave truckstop and travel plaza operators faced with difficult decisions. More

Mountains and More at L.W.'s Travel Plaza

Against a breathtaking backdrop of mountains in Logan, Utah, sits L.W.’s Travel Plaza. More

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