President & CEO
Mullings serves as the chief executive for both NATSO and the NATSO Foundation.
Director of Member Engagement
Supports the objectives of all NATSO departments by collecting, organizing and sharing data and information, and by managing data and information systems and technologies.
Editor, Biz Brief
Roger Cole serves as edior of the NATSO Foundation's Biz Brief. The Biz Brief is a daily e-newsletter created to provide readers with business intelligence tailored specifically for truckstop and travel plaza owners and operators. Cole shifts through hundreds of news sources daily, selects the most relevant and timely news and then editorially distills it into a must-read briefing.
Vice President, Government Relations, Legislative and Regulatory Counsel
Advocates for NATSO members on legislative and regulatory issues in Washington. Also provides education on legal issues affecting the industry.
Vice President, Strategic Partnerships
Develops strategic partnerships that create value for members. Staff lead on meetings and events, including The NATSO Show. Directs recruitment and retention of allied members through valuable service offerings. Supports the NATSO Foundation in fundraising and event planning.
Senior Director, Government and Political Affairs
Implements NATSO's legislative and political agenda in Washington, D.C. Also directs NATSO's political engagement efforts.
Manager, Travel Plaza Member Services
Provides customer service and support to travel plaza and Check-Link™ customers. Also provides support to the NATSO staff.
Chief of Operations
Responsible for ensuring successful operations and growth of the NATSO through strong fiscal management, volunteer and staff development, and leadership and oversight of day-to-day operations.
Vice President, Membership
Directs recruitment, retention and customer service to travel plaza members. Also responsible for developing and/or enhancing NATSO products, services, and/or programs, particularly those relating to education, research and training for travel plaza operators.
Senior Manager of Operations
As Senior Manager of Operations, Afua Smith is responsible for promoting healthy cash management and financial stability by managing all aspects of the accounts receivable process, ensuring that it is a positive component of our overall retention and recruitment program. She also promotes a positive corporate image and creates a good customer service experience for our members by overseeing the NATSO Foundation’s Bill Moon Scholarship Program.
Allied Relations Manager
Provides customer support and service to allied members. Key support person for The NATSO Show.
Vice President, Publishing and Digital Content
Toner serves as Editor of Stop Watch magazine. She markets NATSO products, services and meetings. She manages NATSO's core websites and produces Highway Business Matters biweekly articles. In addition, she provides creative services across all departments. Toner joined NATSO in 2006.
Tiffany Wlazlowski Neuman
Vice President, Public Affairs
Tiffany Wlazlowski Neuman develops and executes communications strategies to advance NATSO’s public relations and advocacy goals. Tiffany also develops and oversees partnerships related to the NATSO Foundation’s public outreach initiatives. Tiffany lives in Alexandria, Va., with her husband and their two sons.