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05-28-2026 by NATSO Foundation Technology Can Help Prevent Fuel Loss and Theft

For operators, every gallon counts, and technology can help them prevent accidental losses as well as outright theft. It can also increase efficiency for operators by accurately tracking and communicating information on tank levels.

“If I were an operator, I would be looking for things driven around efficiency—staff efficiency, maintenance efficiency, delivery efficiency, driver efficiency—anything that makes the staff’s work easier and eliminates the spreadsheets so they can focus on things that are more customer-centric,” said Tony Caputo, director of business development for Warren Rogers.
05-28-2026
04-20-2026 by Mindy Long AI’s Growing Role in Truck Stop Operations

Artificial intelligence is gaining traction across at truck stops and travel centers as well as their core customer base. The technology is helping operators and fleets increase profitability and efficiency, and it has the potential to reshare how operators do business.

“AI is rapidly evolving from a buzzword into a practical business tool that can deliver real, measurable benefits and is becoming the next practical step for productivity and efficiency. It is becoming more and more accessible and is being built directly into many of the everyday systems operators already use, including point-of-sale platforms, loyalty programs and fuel management solutions. As AI use advances rapidly in the coming years, it will become increasingly important for travel centers to understand the technology and its impact on the industry,” said Amy Toner, executive director of the NATSO Foundation.
04-20-2026
12-10-2025 by NATSO Foundation AI Can Drive Efficiency, Profitability and Customer Loyalty

Artificial intelligence (AI) is rapidly evolving from a buzzword into a practical business tool that can deliver real, measurable benefits. AI-driven systems can help with everything from reducing downtime and improving pricing decisions to personalizing the customer experience.

“When used well, AI takes data operators already have and turns it into action. It can keep pumps running, detect fraud and help customers feel recognized,” said Jeremie Myhren, cofounder and CIO of Onramp. “For independents looking to compete in an increasingly digital landscape, AI is not the future, it’s the next practical step.”

(Myhren, along with members of the NATSO Foundation’s 2026 Technology Steering Council, will present on AI during the Technology Forum at NATSO Connect. The Travel Center Technology Forum is designed to facilitate interactive discussions among truck stops and travel center operators regarding their top technology priorities. Learn more about NATSO Connect here.)
12-10-2025
12-04-2025 by Amy Toner Competing in the Diesel Boom: How Travel Centers Can Thrive Amid Increasing Lane Capacity

Even as diesel demand is forecasted to grow, an unprecedented expansion of diesel lanes by c-store retailers is intensifying competition across the country. For travel centers, the landscape is no longer defined by location alone — it’s about economics, investment strategy, and creating a differentiated experience for professional drivers.

Register to join Peter Rasmussen, CEO and founder of Convenience and Energy Advisors and the NATSO Foundation for a webinar on Dec 11, 2025 at 2:00 PM EST (1:00pm CST, 12:00pm MST and 11am PST.) Rasmussen will uncover the underlying drivers of this expansion and outlines the operational, financial, and strategic decisions every travel center should be considering today.
12-04-2025
11-19-2025 by NATSO Foundation Mobile Payments Reshape the Competitive Landscape for Travel Centers

Traditionally, professional drivers haven’t had as many options to pay at the pump, but that is changing as new payment platforms gain traction across the trucking industry. These new platforms are not only increasing efficiency for drivers but also reshaping how truck stops and travel centers compete and forcing them to rethink how they attract and retain fueling customers.
11-19-2025
11-05-2025 by Amy Toner NATSO Foundation Offers New Technology Roadmap

Technology is transforming the way truck stops and travel centers operate. From mobile payment systems to app-based promotions and advanced customer engagement tools, operators are rethinking how they serve drivers. New solutions are creating more innovative, convenient and engaging experiences for drivers, helping operators boost loyalty and grow revenue.

The NATSO Foundation and members of the NATSO Foundation 2025 Technology Steering Council have created a Technology Roadmap to help travel center operators stay current on the technology landscape. Purchase a copy to gather their insights into how operators can use technology to their advantage and the most impactful tools travel centers should deploy today.
11-05-2025
04-24-2025 by Mindy Long Technology to Detect and Prevent Loss for Travel Centers

Reducing shrink and theft can seem like a constant battle for truck stop and travel center operators, but technology is making it easier to detect and prevent loss. During NATSO Connect 2025, members of the NATSO Foundation’s Technology Steering Council shared solutions and strategies to combat theft.
04-24-2025
08-27-2024 by Mindy Long Travel Center Technology Improving

The technology used in the truck stop and travel center industry is accelerating exponentially, leaving operators to sift through the wide range of options to determine which solutions will drive profitability.

“We like to have our drivers come inside and experience the amenities, but a hugely important factor is getting in and out quickly,” said Craig Jensen, director of information technology for Sapp Bros.
08-27-2024

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