04-14-2026 by Mindy Long How to Innovate in Food Service: Lessons from Travel Centers

Innovation in food service isn’t just about trendy new menu items. For truck stop and travel center operators, food service innovation can help draw in customers, reduce friction and improve margins while also ensuring locations deliver food that people actually crave.

During the NATSO Connect Food Focus Forum at NATSO Connect 2026, three industry leaders shared practical ways to think about and execute innovation.

04-14-2026
04-30-2021 by Mindy Long Increase Customer Frequency, Drive Transactions and Boost Loyalty with Mobile App- and Web-Based Ordering

When Northland Properties, which operates Denny’s restaurants in Canada, launched its web ordering platform with Smooth Commerce, it saw a significant growth in revenue within 30 days.
“We were very pleased with the amount of lift we saw during such a short time,” said Manoj Jasra, chief digital officer and chief marketing officer for the company.

04-30-2021

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