06-11-2025 by Amy Toner Travel Centers See Increased Competition to Feed Professional Drivers

It is easier than ever for professional drivers to park their tractor-trailer then head off-property for food, which means competition for drivers’ dollars is increasing.

Ideas to combat this trend include:
Consider investing in appealing attractions around the travel center could make it a destination.
To help increase variety for drivers, get creative with their food offerings by adding rotating food trucks or non-traditional QSR offerings.
Offer solutions that get them fresh food quickly such as salad bars, fresh produce and more interesting grab-and-go.

“There is a location outside of Las Vegas that offers a free shuttle to the Strip. That is why drivers stop there,” said Peter Rasmussen, CEO and founder, Convenience & Energy Advisors, who spent time with WaWa before launching his business. “In my WaWa days, we would build parcels with McDonalds and Starbucks. They’re competitors, but it makes that intersection a powerhouse.”

06-11-2025
06-04-2025 by NATSO Foundation Travel Centers See Increased Focus on Forecourt Diesel

Shifts in freight patterns, an increase in light- and medium-duty commercial vehicles, and higher levels of RV traffic are driving an increase in forecourt diesel sales.

“I would strongly suggest our members to look at the big, big picture and how it is impacting them. New entrants to the market are ensuring they have diesel in all of their fueling lanes and have auto diesel up front.” said Darren Schulte, NATSO’s interim CEO and vice president of membership.

06-04-2025
05-22-2025 by Mindy Long Travel Center Leaders Discuss the Future of Fuels at ACT Expo

Truck stop leaders speaking at the 2025 Advanced Clean Transportation Expo said that they are investing in zero-carbon fuels for trucking fleets and rolling out solutions as the markets allow. They also see a future where locations will need to offer multiple fuels and energy sources to meet fleets’ needs.

“There’s no one size fits all solution,” said Debi Boffa, CEO of TravelCenters of America and a member of NATSO’s board of directors. “We’re looking for different opportunities to learn and test these technologies as it gets played out.”

She said that offering choice is important because different fleets have different needs. “We’re constantly looking at what’s going on in the market, what is the best price opportunity for our customers, where we want to invest first and where we want to invest later,” she explained.

05-22-2025
04-23-2025 by Tiffany Wlazlowski Neuman Right to Repair Introduced in Senate

The Right to Equitable and Professional Auto Industry Repair (REPAIR) Act, a bipartisan, bicameral bill led by Senators Ben Ray Luján (D-N.M.) and Josh Hawley (R-MO) was introduced in the […]

04-23-2025
04-09-2025 by NATSO Foundation NATSO Connect Keynote Examines Ethanol Opportunities

Truck stop and travel center operators are always looking for ways to enhance profitability, and one promising solution is ethanol. Integrating ethanol blends, which are typically less expensive than gasoline, into fuel offerings can help operators attract customers, improve profits and maintain a competitive edge.

“If you’re not blending biodiesel, keep an open mind,” said Ginger Laidlaw, vice president of NATSO’s Alternative Fuels Council. “I’ve had more members and more clients contacting me and asking me about ethanol blending.”

Laidlaw introduced a panel discussion on the benefits of offering ethanol during NATSO Connect 2025. She was joined by Jake Comer, vice president of market development for Growth Energy, Andrew Falco, manager of market development for Growth Energy, and Jeff Wilkerson, government policy and regulatory affairs of Pearson Fuel.

The keynote was generously sponsored by Growth Energy.

04-09-2025
03-19-2025 by NATSO Foundation OPIS Shares on Tariffs, Refining Trends, and the Future of Fuel Markets at NATSO Connect

Denton Cinquegrana, chief oil analyst at OPIS, offered a keynote address during NATSO Connect 2025 and shared his insights into how tariffs, geopolitical events, and refining trends could shape the energy landscape in the coming years.

“Gasoline and diesel margins continue to remain on firm footing. I do not expect this to change,” he explained.

03-19-2025
02-20-2025 by NATSO Foundation Important Information to Add to the Fuel Pump

Professional drivers fueling up are just steps away from the store, making the pump a powerful tool to introduce new convenience offerings, boost foot traffic and improve the driver experience.

“Sharing useful information within the first few minutes of a pump transaction is key,” said Raghav Shankar, product manager, media and technology for Dover Fueling Solutions. “With the average fueling time at a truck stop around 10 to 12 minutes, this provides a good amount of time to display the targeted information at the pump that helps the driver find what they need.”

02-20-2025
01-30-2025 by Mindy Long Professional Drivers are Cooking in the Cab

Professional truck drivers are preparing meals inside their trucks cooking inside of their trucks, presenting both challenges and opportunities for operators. 

“We know factually that drivers are cooking inside of their trucks, more now than ever,” said Darren Schulte, NATSO interim CEO. “I think it is a direct reflection of the cost of living, especially for professional drivers who are on the road where, traditionally, costs are higher.”

A study by NATSO Services on professional drivers found that a significant percentage of drivers are preparing meals in their trucks regularly. “We’ve known this, but now we have the research to support it,” Schulte said.

01-30-2025
10-16-2024 by Amy Toner Fuel Retailers’ Guide to Ethanol Blending

Ethanol has been around for a long time, but the incentives and the benefits are still going strong. Ginger Laidlaw, vice president of NATSO’s Alternative Fuels Council, and Andrew Falco, market development & analytic manager for Growth Energy, offer their take on what should be considered if you’re thinking about offering ethanol blends for the first time or becoming a new blender.

10-16-2024

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