When it comes to succeeding in retail, it is important to make a location memorable and also make it easy to shop. Dodge City Petro in Dodge City, Alabama, has done both, which is getting customers through the door and making them want to return.
11-17-2017 Keith Wade, vice president of operations at Dodge City Petro in Dodge City, Alabama, has an extensive background in the retail industry, and it shows. When I visited the location, I was struck by how well Wade and the location’s owner, Jim Hays, manage SKUs, theme the location and draw in customers with their unique offerings.
11-10-2017 One of the top benefits of being a NATSO member is the huge amount of peer-to-peer learning that takes place throughout the year. With that learning goal in mind, NATSO’s blog is full of great ideas and best practices provided directly from truckstops and travel centers.
No matter what solution you’re looking for, the odds are, someone has faced a similar challenge or shared a solution.
Here are some of the great ideas in action at NATSO member locations across the country.
11-03-2017 Reno Junction Travel Plaza in Gillette, Wyoming, brings an element of fun to the travel plaza industry while also meeting the needs of a wide range of customers.
10-27-2017 Oasis Travel Center in Robertsdale, Alabama, is a sight to see and a perfect example of a thriving retail operation. It is unique, memorable destination that is sure to make you smile.
10-20-2017 Get-n-Go in Sioux Falls, South Dakota, is a great example of the new breed of travel center. It has a robust grab-and-go-food program and an exceptional looking store but features limited parking and fuel islands. We are seeing more and more locations like this, and Get-n-Go is a beautiful location that is attracting professional drivers, local workers and travelers, and racking up gallons.
10-13-2017 Truckstops and travel plazas often serve as a home away from home for drivers, but Florida 595 Truck Stop in Davie, Florida, kicks it up a notch and offers drivers delicious food, a place to unwind and an opportunity to relax under the palm trees in the Florida sun.
10-06-2017 At Big Boy’s Truck Stop in Kenly, North, Carolina, the personal touches and amazing people make everyone feel welcome. Owners Wendi and Walter Powell are always out from behind the counter, engaging with customers and inspiring their staff.
09-29-2017 At CMS Fueling Center in Lapeer, Michigan, inside sales are king, and the location does more retail sales than diesel sales a month, which is impressive. Everyone within the location is focused on knowing what the local community wants, allowing CMS Fueling Center to do an amazing job of generating sales from their customers.
09-22-2017 Locals, professional drivers and families traveling down the interstate find a unique dining experience at R-Place Family Eatery inside the Morris, Il., TA location. Kathy Romines is the driving force behind R-Place, and she creates the experience so many customers enjoy. She has been in the restaurant business for more than 50 years and started the restaurant in 1967 when her husband, Larry, bought the truckstop. Kathy took care of the customers who came inside their location, and Larry took care of the customers who needed service or assistance on the outside.
09-15-2017 During a stop at 75 Chrome Shop in Wildwood, Florida, the first thing you notice is how meticulously cared for the location is. It is bright and shiny and beautiful, and every little detail at the location speaks to who the operators are.
09-01-2017