Speed-of-Service

On the surface, a convenience store within a truck stop or travel center may look similar to those
in your neighborhood, but the differences run deep. The types of customers stopping at the locations vary, as do the reasons they visit and what they plan to purchase. As a result, there has to be a wider variety of products, amenities and services at a travel center than at a convenience store.

“In general, travel centers’ categories don’t see the same type of sales in each category that a c-store may,” said Darren Schulte, NATSO’s vice president of membership.