02-13-2023 by NATSO Truckstops and Travel Plazas Work to Stand Out Amidst Increased Competition

Today’s travelers and professional drivers have more choices than ever along the interstate, and truckstop and travel plaza operators can grow and retain business by knowing who their customers are, understanding what they need and building in convenience.

“Ten to 12 years ago, we started seeing more and more c-stores on the interstate, specifically chains. Then those locations transitioned to travel centers,” said Darren Schulte, NATSO’s vice president of membership.

02-13-2023
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05-01-2017 by NATSO Increased Competition: Understanding Digital Disruptors

E-commerce is on the rise and it is having a wide-ranging ripple effect on retailers and shoppers alike. Not only is e-commerce shaping what customers buy inside of physical retail locations, but it is also changing the supply chain, traffic patterns and the needs of over-the-road drivers while also increasing customers’ expectations of convenience.

05-01-2017
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03-01-2016 by NATSO 15 Consumer Trends Shaping Retail Operations Today And in the Future from Coca Cola [Infographic]

Being in the retail business, consumer trends greatly shape the truckstop and travel plaza business. During NATSO’s fall board meeting, Coca-Cola shared these key consumer trends. Truckstop operators should read them and take note on how they will impact their business—both today and five years from now.

03-01-2016

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