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Mindy Long

Mindy Long is a journalist and editor specializing in the logistics, transportation and fueling industries. She has been writing professionally for more than 25 years and launched her freelance business in 2008. Prior to going freelance, she served as editor of Stop Watch, a staff reporter at Transport Topics, and a Washington correspondent for WCAX-TV in Burlington, Vermont. Her work appears in a variety of media outlets. 

{NATSO News Weekly} December 9, 2013

Posted on by Mindy Long

As the intermediate editor of NATSO News Weekly (NNW), NATSO’s electronic newsletter, I invite you to join me in consuming this week’s updates on government and business issues affecting the truckstop and travel plaza industry. This week, we wrote about:

Engage And Train Employees For Long-Term Success

Posted on by Mindy Long

Employees are the glue that holds businesses together, yet hiring and keeping excellent staff are the most challenging aspects of nearly every business. Natso members and human resources experts are getting creative to ensure their locations are filled with employees who care.

Truckstop Operators Get Creative To Find, Hire And Keep Top Employees

Posted on by Mindy Long

To find and keep top talent, operators are constantly looking for potential employees and are thinking out of the box during the interview to gain deeper insight into applicants. Once hired, training and engaging employees helps keep them onboard, benefitting both the business and the customers it serves.

“Great organizations capitalize on their people,” said human resource expert Michelle Fenton who spoke during The NATSO Show 2013 in Savannah, Ga. “The only thing that makes me stop with you instead of your competitor 20 miles down the road is the people who are inside of your business. People are going to stop because of the people they’re interacting with, not just the product you’re selling.”

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