Trucking

The backcourt at truck stops is evolving with new diesel fuel pump technologies designed to enhance fueling efficiency, reduce downtime and improve overall service.

Reducing friction at the pump and increasing fueling times benefits operators and drivers alike. Drivers can either back on the road or head inside to take advantage of other amenities and the truck stop has greater throughput.

Payment technology is one tool that can increase speed at the pump. Traditionally pumps at the backcourt have not accepted credit card payments, so drivers must walk inside, visit the fuel desk to authorize the transaction, go outside to pump fuel and go back inside to get a receipt. More and more drivers want to save time by completing transactions right at the fuel island.

“Think of ways to allow them to pay that doesn’t require them to go inside,” said Darren Schulte, NATSO’s vice president of membership. “If drivers have to go in to pay and your competition provides the option to pay for fuel without going inside, you are putting yourself at a disadvantage for the customer who wants to fuel and go.”