When you’re preparing to greet 1,000 drivers or more a day, mornings come early. For Keith Wade, operations director at Petro Dodge City #397 in Hanceville, Ala., each day starts with two cups of coffee and plenty of conversation with his staff. He likes to learn what is going on in each department and hear about the managers’ plans for the day.
11-08-2013 Founded in 1952 as a truck leasing company, Jubitz Travel Center has been a fixture in the Northwest since opening in its current North Portland location in 1958.
10-25-2013 Take exit 8 off I-95 in emporia, Va., and you’ll find NATSO member Simmons Travel Center. In business since 1941, the location offers a haircut at their hair salon, a slice of pizza from Hunt Brothers Pizza and perhaps most importantly, a friendly smile to greet every customer. When you leave, you’ll want to come back or at least that is the goal at this family-owned location. “Our motto is bring them back happy,” shared General Manager Tony Moore.
06-20-2013 The total merchandise purchases per week per travel plaza and truckstop excluding cigaretteswere up 10% for the first quarter of 2013 compared to the first quarter of 2012 according to the 1st Quarter 2013 McLane-NATSO Foundation Index. Total travel plaza and truckstop convenience purchases from McLane averaged $16,332 per week during the first quarter of 2013 versus $15,578 during the first quarter of 2012.
06-05-2013 One of NATSO’s primary roles is to deliver solutions to members’ challenges. Each day members tap into the expertise of NATSO’s staff for answers to some of their most pressing questions. Stop Watch compiled some recent member inquiries and sat down with Darren Schulte, NATSO’s vice president of membership, for detailed answers.
04-19-2013 Losses from theft—also called shrink—are a part of life for retailers. Shrink will never be completely eliminated, but truckstop and travel plaza operators can take steps to minimize it. “You […]
04-18-2013 U.S. retail pump prices for diesel exhaust fluid remained steady in February at $2.79 a gallon, the third straight month they have held at that level, according to the latest DEF Tracker.
03-18-2013 “If you’re suggestive selling, you’re greeting customers when they come in, you’re having conversations with them, and you’re paying attention to merchandise.”
03-01-2013 Russell’s Truck and Travel Center 2 has it all—a business built on Christian values, a one-in-a-million car museum, a family of owners skilled in grocery items and even a director of operations that sleeps on location.
03-01-2013 The total merchandise purchases per week per travel plaza and truckstop were up 6% for all of 2012 compared to 2011 according to the 4th Quarter 2012 McLane-NATSO Foundation Index. Total travel plaza and truckstop convenience purchases from McLane averaged $16,545 per week during 2012 versus $15,616 in 2011.
01-25-2013 When business owners make their way to the negotiating table, preparation is the key to success. That preparation comes in a variety of forms, including identifying their top priorities, understanding […]
01-01-2013