Industry suppliers know that understanding their customers increases service levels in addition to profits. While no two days are ever exactly the same for truckstop and travel plaza operators, Highway Business Matters sat down with Mark Russell, director of operations for Russell’s Truck and Travel Center 2, near Amarillo, Texas to learn about a typical day.
03-10-2013 For Michael Sibley, Travel Center in LaPlace, La., work is spread between his home office and the travel plaza.
01-12-2013 Michael Sibley, President of LaPlace Travel Center in LaPlace, La. talks to Stop Watch about how he has improved his business.
01-01-2013 At The NATSO Show 2013, NATSO will host its popular Human Library sponsored by Bridgestone Commercial Solutions. A handful of experts with decades of experience will be on loan for customized, one-onone learning experiences operators can tailor to their own objectives.
01-01-2013 While barbecue is synonymous with summertime, leading restaurant operators have picked up on the trend and many are using limited-time offers to feature barbecue throughout the summer and even as a winter-time meal.Adding new barbecue offerings to menus could boost sales for truckstop and travel plaza operators and industry suppliers while also increasing customer satisfaction.
12-26-2012 Limited-service restaurants are the driving force behind the commercial foodservice industry, and account for more than half of total industry sales despite their low check averages in comparison to full-service restaurants.
11-10-2012 A history-packed past, made-from-scratch food and an emphasis on customer service keep customers flocking to L.G. Truckers City dba TA Wapakoneta in Wapakoneta, Ohio.
11-01-2012 By offering the right mini-meals and snacks, truckstop and travel plaza operators and industry suppliers can tap into this trend and boost sales.
10-01-2012 U.S. Senator Roy Blunt (R-Mo.) last week introduced S. 3574, the Common Sense Nutrition Disclosure Act of 2012.
09-24-2012 Emails, phone calls, employees, guests, vendors, spreadsheets and financials are always a continuous work in progress.
09-15-2012 A thoughtful approach to merchandise display and marketing will increase sales.
11-01-2011