A new toolkit from the NATSO Foundation looks at how often professional drivers fuel, rest and shop at travel centers during their work week, what brings them inside and their expectations around wait times, employee interaction, and food and loyalty preferences.
09-26-2023Jake Elovirta, director of compliance and enforcement programs for the Commercial Vehicle Safety Alliance, shared four areas to keep roadside service technicians safe on The Truck Stops Here podcast.
08-29-2023Today, the company operates JJ’s Travel Plaza along with seven convenience stores. As a family-run business, family members are involved in the day-to-day operations. “The team members see us out in the stores and our hands-on involvement in what’s going on and not just ruling for the boardroom, so to speak,” Nick Stanley, vice president of back of the house for JJ’s Travel Plaza said.
06-15-2023Peter Rasmussen, CEO and Founder, Convenience and Energy Advisors, and Christine Schoessler, NATSO’s COO, take a deep dive into travel center technology, offering both insights on what technologies to adapt and concrete tactics to make them a reality.
06-06-2023After wowing the audience at NATSO Connect, Stephanie Stuckey, CEO of Stuckey’s Corporation, hopped behind the podcast desk to share more about creating and curating a unique brand-building experience.
05-02-2023Truck repair and truck washes can be valuable profit centers that also meet professional drivers’ critical needs, but there are several key factors business owners must consider before expanding into the maintenance and truck wash business. To help operators answer this question and more, the NATSO Foundation worked with industry experts to answer frequently asked questions about these two profit centers in the newly launched 18 FAQs on Shop Repair & Truck Washes Toolkit.
04-27-2023Professional drivers and four-wheel travelers are looking for speed and convenience, and operators said they are using technology to get customers in and out fast. Operators shared their experiences during the keynote panel discussion, Don’t Get Left Behind: What Innovative Retail Technology Should Embrace Now at NATSO Connect in Dallas, Texas.
03-13-2023The NATSO Foundation’s Professional Driver Buying Behavior at Travel Centers Toolkit covers several critical areas, including fueling payment options and factors influencing drivers’ fueling decisions. See key truckstop and travel plaza metrics-at-a-glance for the toolkit in this new infographic.
02-17-2023To help the nation’s truckstop and travel plaza operators better understand fleets, drivers and their needs, NATSO Services and the NATSO Foundation launched a comprehensive survey among company drivers, leased drivers, independent owner/operators and fleet owners/ managers and used the results to create the Professional Driver Buying Behavior at Travel Centers Toolkit. The toolkit covers several critical areas, including fueling payment options and factors influencing drivers’ fueling decisions.
02-10-2023Travel center employers have a responsibility to provide a safe workplace, and the right clothing, equipment and training can help keep employees safe, whether they are working inside or outside of the building. The right tools are especially important in some situations, such as a roadside repair, that bring more risk to workers. Gather several ideas.
02-09-2023New this year for NATSO Connect, the NATSO Foundation is offering a day of education dedicated to emerging alternative fuels. The expo hall also will feature a dedicated section for vendors specializing in alternative fuels.
01-18-2023
