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04-02-2025 by Amy Toner The NATSO Foundation Thanks Heather DeBaillie for Her Committed Service

Heather DeBaillie, vice president of marketing and operations for CAT Scale Co., recently concluded a three-year tenure as chairperson of the NATSO Foundation, marking a significant milestone in her long-standing commitment to the foundation and the truck stop and travel center industry.

“Heather has been a leading voice in shaping the image of our industry,” said Darren Schulte, interim CEO of NATSO. “Her leadership, vision and dedication have played a crucial role in advancing the foundation’s mission and strengthening our industry’s work.”

Schulte honored DeBaillie during the Opening Keynote at NATSO Connect 2025. In addition to serving as the chairperson, DeBaillie has been an active member of the foundation’s board since 2016, serving in various leadership roles and helping to drive key initiatives.
04-02-2025
03-26-2025 by Mindy Long NATSO’s 2025 Chairman Encourages Operators to Embrace Change

Change is happening throughout the truck stop and travel center industry, and Joe Zietlow, industry and trade association manager for Kwik Trip Inc. and NATSO’s 2025 chairman, said operators have to adjust to continue meeting the needs of their customers. 

While speaking during NATSO Connect 2025, Zietlow shared lessons from the book Who Moved My Cheese? by Spencer Johnson, MD, about anticipating, preparing for and managing change. The book follows four characters—Sniff, Scurry, Hem and Haw—who live in a maze and depend on cheese as their source of happiness and sustenance.
03-26-2025
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09-01-2018 by NATSO From a Cash Register to Capitol Hill: Robin Puthusseril Helps Advance the Industry

When Robin Puthusseril, vice president and co-owner of The Greater Chicago I-55 Truck Plaza, was just six years old, she stood on a milk crate to run the cash registers in her family’s grocery business. Today, she is using her expertise to help guide the family’s travel plaza, and she is sharing her insight to help the entire industry.

Puthusseril recently testified before Congress on behalf of NATSO and truckstop and travel plaza operators nationwide during a House Committee hearing titled Advanced Biofuels Under the Renewable Fuel Standard.
09-01-2018
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05-01-2018 by NATSO Get to Know Female Leaders in the Truckstop Industry

The truckstop and travel plaza industry is full of outstanding operators who continually make life easier for their customers. Throughout 2018, Stop Watch would like to highlight a handful of the women who make the industry great.
05-01-2018
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03-01-2018 by NATSO Get to Know Women Leading the Way in the Travel Plaza Industry

The truckstop and travel plaza industry is full of outstanding operators who continually make life easier for their customers. Throughout 2018, Stop Watch would like to highlight a handful of the women who make the industry great. “We have amazing women involved in the truckstop and travel plaza industry,” said Darren Schulte, vice president of membership for NATSO. “They provide valuable leadership and very often the key issues they’re concerned about and the little touches they bring to their locations are what make them stand out.”
03-01-2018
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12-19-2017 by NATSO Broadway Flying J President Dan Alsaker Supports the Salvation Army

Salvation Army bell ringers and the red buckets they stand next to are a staple during the holidays, but the non-profit’s fundraising efforts run much deeper. Dan Alsaker, a former NATSO chairman and president of Broadway Flying J, is a long-time Salvation Army supporter, and he recently helped the Salvation Army raise money during its annual Christmas luncheon.
12-19-2017
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03-01-2017 by NATSO Adapt To Stay Competitive

The truckstop and travel plaza industry has changed significantly since our early predecessors opened the first Interstate highway-based fuel stops, and we are in the midst of changes that are going to once again re-shape our industry.
03-01-2017

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