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07-08-2024 by Mindy Long How to Attract and Retain Travel Center Employees

Truck stop and travel center operators who cast a wide net when recruiting will increase the likelihood of finding quality candidates with the right skills and attract a diverse group of employees.

For Coffee Cup Fuel Stops locations, attracting a diverse range of candidates is important because they, like many travel centers, are in unpopulated areas.

“We cast a wide net and use all kinds of mechanisms for recruiting,” Ericka Schapekahm, director of human resources for Coffee Cup Fuel Stops said.

“We have floats in every parade. We do volunteer work. In Vermillion, the manager runs the Toast Master Group,” Schapekahm said. “It is fun, but it is intentional.”
07-08-2024
02-24-2023 by Amy Toner 7 Tools to Help Find, Hire and Keep Travel Center Employees

In the current competitive labor environment, attracting and retaining talent has become paramount, and modern workforce solutions are helping business recruit, hire and onboard employees faster. There are also a range of tools employers can tap into to improve employees’ experiences, enhance culture and increase retention.
02-24-2023
11-16-2022 by NATSO Operators Adjust Business Practices to Address Labor Challenges

Employers, including truckstops and travel centers, across the country continue to struggle with labor challenges and don’t expect it to ease anytime soon. Given all the challenges and outlook for the future, operators are starting to make changes for today and the future. Schulte said many retailers are turning to low- and high-tech innovative solutions. “Maybe they give a discount on gasoline to their employees, help them with childcare, or look at changes in their schedules,” Darren Schulte, vice president of membership for NATSO said, adding that many operators are embracing technology to help re-deploy labor.
11-16-2022
10-31-2022 by Mindy Long Medical Marijuana in the Workplace: Q & A with Chartwell Law

As the use of marijuana increases, employers are faced with several questions about establishing drug use policies that keep employees and customers safe. NATSO allied member Chartwell Law sponsored a Focus Group during NATSO Connect 2022 in Orlando, Florida, where they answered truckstop and travel center medical marijuana questions.

To share their expertise with Stop Watch readers, Stop Watch sat down with Robert Baker and Thomas Gallagher with Chartwell Law to learn more about crafting drug-related employment policies.
10-31-2022

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