07-08-2024 by Mindy Long How to Attract and Retain Travel Center Employees

Truck stop and travel center operators who cast a wide net when recruiting will increase the likelihood of finding quality candidates with the right skills and attract a diverse group of employees.

For Coffee Cup Fuel Stops locations, attracting a diverse range of candidates is important because they, like many travel centers, are in unpopulated areas.

“We cast a wide net and use all kinds of mechanisms for recruiting,” Ericka Schapekahm, director of human resources for Coffee Cup Fuel Stops said.

“We have floats in every parade. We do volunteer work. In Vermillion, the manager runs the Toast Master Group,” Schapekahm said. “It is fun, but it is intentional.”

07-08-2024
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05-01-2015 by NATSO Eight Tips for Strengthening the Truckstop Team

Strong leaders know that they are only as strong as the team surrounding them. Effective leaders take time to coach those under them, which ultimately improves operations and the company’s profitability.

John Kotter, professor emeritus at Harvard Business School and an expert on leadership and change, has said that successful corporations don’t wait for leaders to come along. Instead, they actively seek out people with leadership potential and expose them to career experiences that will develop that potential.

05-01-2015

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