Hurricane Resources for Travel Centers
With hurricane season upon us, the NATSO Foundation is sharing the following resources to assist truck stops and travel centers in preparing for and recovering from the storm.
06-27-2024
Sample Travel Center Hurricane Operational Checklist
This sample checklist can be used keep customers and employees safe at your travel center when disaster strikes.
06-01-2024
Take Flight with a Merchandising and Marketing Checklist
Use a merchandising and marketing checklist every day as part of your basic walkthrough process when arriving and leaving the location daily.
04-28-2019
Great Ideas from Sapp Bros.
On September 16–17, 2015 more than 30 travel plaza and truckstop operators and NATSO Chairman’s Circle members came together in Omaha, Nebraska, for NATSO’s 2015 Domestic Study Tour. The two-day […]
01-01-2016
Daily Truckstop Checklist: The Morning Routine
The start of a new day can be hectic, but this list will help you keep it simple. You don’t need to check something just for the sake of checking it, but here are five key areas to check each morning.
10-29-2015
Checklist for Truckstop Team Building
There is a need to achieve, belong and contribute, but ensuring employees feel like part of the team takes work. Follow these steps to help engage your staff.
07-09-2015
10 Things To Make Your Truckstop Customer Comfortable
In an industry known for its hospitality, customer service is key. That starts even before the customer walks in the door. Here are ten areas to examine to ensure your customer is comfortable.
05-28-2015
Save Time and Improve Focus With Checklists
Checklists are used to maintain safety, improve operations and communicate information.
01-01-2015
Truckstop Training: How to Have the Cleanest Restrooms on the Interstate
Clean restrooms are often the top reason a customer chooses to stop at a truckstop, so keeping restrooms tidy is key. There are three types of cleaning—courtesy checks, routine cleaning and deep cleaning.
09-25-2013
Kent’s Korner: Big Company Best Practices, Small Company Charm in S.C.
South Carolina-based Garvin Oil has the best practices of a large company and the speed, flexibility and southern hospitality of a small company.
04-18-2013
One-A-Day Truckstop Marketing
If you perform just one simple marketing item on the 200 business working days of the year, at the end of the year you will have done a lot of marketing.
04-29-2012