Cashiers are often the first people customers talk with at the location and are the face of the company. Cashiers’ personality and helpfulness helps shape customers’ overall opinion of the location. Because of their front-line position, cashiers need to be fluent in several areas of the business before being allowed to work on their own.

In this sample chapter of the Truckstop and Travel Plaza manual, we will detail some of the key aspects cashiers should know.

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