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Get to Know Women Leading the Way in the Travel Plaza Industry

The truckstop and travel plaza industry is full of outstanding operators who continually make life easier for their customers. Throughout 2018, Stop Watch would like to highlight a handful of the women who make the industry great. “We have amazing women involved in the truckstop and travel plaza industry,” said Darren Schulte, vice president of membership for NATSO. “They provide valuable leadership and very often the key issues they’re concerned about and the little touches they bring to their locations are what make them stand out.”  More

Five Students Honored with Bill and Carolyn Moon Scholarship Awards

The legacy of the Bill Moon Scholarship continued in 2017 when The NATSO Foundation presented five students with ties to the truckstop and travel plaza industry $5,000 each to put towards their studies. The Bill Moon Scholarship Program has been changing lives for more than 20 years, awarding more than $300,000 in scholarships to date. More

Manage Food Costs to Increase Margins and Maximize Profits Members Only Join or Login

Managing food costs is a key way to improve restaurant margins, and even small changes can result in big savings over the course of a year. Truckstop and travel plaza operators said they take a multifaceted approach to address supply costs as well as food waste and theft.  More

Bill Moon Scholarship Continued Changing Lives

For Kelly Bolton, a cashier at Muralt’s Travel Plaza, her connection with the location started when she was buying a meal.  More

Attract New Truckstop Customers to Boost Sales Members Only Join or Login

In today’s market, truckstops and travel plazas are facing increased competition on several fronts. Restaurants and retailers are adding fuel as well and charging stations for electric vehicles, and convenience stores are rolling out amazing grab-and-go food programs. At the same time, improved fuel mileage on ve¬hicles means customers don’t have to stop as often for fuel. In response, operators are stepping up their efforts to attract new customers while also increasing the conversion rate of fuel customers, getting them to come into the store.  More

8 Ways to Maximize Slow Times at Your Truckstop Members Only Join or Login

Even the busiest locations experience slow times of the day, and operators said they use those slow periods to prepare for peak times and get creative to boost business during traditionally slow times.  More

From Milkshakes to Motocycles: Truckstop Operators Get Creative in Their Parking Lots Members Only Join or Login

In today’s operating environment, truckstop and travel plaza operators are working to appeal to a wide range of customers. Several NATSO members are changing the way they use space within their parking lots, turning extra space into innovative profit centers.  More

Truckstop Operators Reduce Water Use To Increase Profits Members Only Join or Login

For truckstops and travel plazas, conserving water can cut costs while also improving the company’s environmental stewardship. Monitoring and managing water is becoming even more important in certain parts of the country that are dealing with drought situations. Three NATSO members shared their methods for reducing water usage. More

Written Plans Help Truckstop and Travel Plaza Operators Plan for the Future

Planning has always been an important part of operations at Sacramento 49er, but three years ago, Tristen Griffith, general manager of the location, decided she needed a more detailed approach. Griffith hired a consultant who helped her craft a written document the company evaluates annually and lives by all year. More

What To Do When You Are The Aspiring Truckstop Leader

Leaders exist within every level of a business, whether it is an hourly employee, shift leader, a general manager or the head of the company. What’s more, everyone has the opportunity to lead in some way each day, either at work, at home or in the community. More

The RoboBurger equipment is a fully autonomous robotic burger chef in a vending machine.
TravelCenters of America recently opened a new TA Express Travel Center near Statesboro, Georgia.
The initial grant distribution will prioritize funding for EV charging infrastructure at off-highway and off-Interstate locations.
The Charge Ahead Partnership is a coalition of individuals and businesses united in the idea that the best way to expand the electric vehicle charging network is through a competitive, market-based approach.
NATSO members should contact their state transportation departments promptly to learn about their electric vehicle charging plans and to share our industry's perspective on the plans' development.
It is incumbent upon fuel retailers to urge state DOTs to structure projects in a “make-ready” model that allows utilities to invest in the grid and distribution enhancements necessary to feed charging stations while a competitive, private market governs the consumer-facing charging transaction.