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Berkstresser Honored with NATSO Hall of Fame Award

  • 2018-03-01

When Bobby Berkstresser got started in the truckstop industry 36 years ago, he had never pumped fuel before and hadn’t planned to become one of the largest employers in his town. Instead, he was looking for a garage for his towing service. The owner of Lee Hi was getting ready to close the location and called and asked Berkstresser if he’d like to buy it.  More

From Milkshakes to Motocycles: Truckstop Operators Get Creative in Their Parking Lots Members Only Join or Login

In today’s operating environment, truckstop and travel plaza operators are working to appeal to a wide range of customers. Several NATSO members are changing the way they use space within their parking lots, turning extra space into innovative profit centers.  More

Engaging Employees Of The Millennial Generation at Your Truckstop Members Only Join or Login

Millennials—typically defined as those born between the early 1980s to the early 2000s—are an important part of the workforce and can provide valuable skills to their employers. However, millennials are often stereotyped as being entitled, unmotivated and difficult to manage, but operators that have learned how to tap into the talent of the millennial generation said they value the traits they bring to the table. More

Unleashing the Power of Meetings: A Well Planned Meeting can Increase Productivity, Boost Morale and Generate New Ideas Members Only Join or Login

  • 2016-01-01

Berkstresser, Hargraves, Danniel and Cufaude sat down with Stop Watch to share their insights on what contributes to an effective meeting—whether it is with staff, peers or customers.  More

Why You Need To Know Your Truckstop Customer

  • 2015-03-01

Successful companies know and understand their customers. Why? Four truckstop and travel plazas give their take.  More

Independent Operators Share Ideas For Growth And Cutting Costs During The NATSO Show

  • 2014-07-01

Independent truckstop and travel plaza operators are constantly seeking out new products, great ideas and the latest business innovations. But NATSO members aren’t just in search of new ideas, they’re more than willing to share them with their peers. More

Implement Internal Controls at Your Truckstop to Minimize Risks of Fraud and Theft

  • 2014-01-01

Each day businesses throughout the United States fall victim to fraud. The perpetrators range from front-line employees to upper management, and unfortunately, the hard truth is that fraud is on the rise. That means business owners need to be even more diligent when creating a system of checks and balances that will take away the opportunity for employees to steal. More

Iowa 80 Kitchen, Johnson's Corner and Lee Hi Travel Plaza on Travel Channel's Show

  • 2013-03-25

Iowa 80 Kitchen, Johnson's Corner and Lee Hi Travel Plaza are scheduled to be featured on the Travel Channel's Show Food Paradise, being renamed Truck Stop Paradise, for this episode, on March 27. The episode will feature food at truckstops, and the film crew spoke with customers about their favorite dishes as well as why they keep coming back. The episode airs at 10 p.m. Eastern time. More

Travel Channel Films at LEE HI Travel Plaza

  • 2012-08-06

The Travel Channel shot an episode for “Food Paradise” at Berky’s Restaurant at LEE HI Travel Plaza in Lexington, Va., on Saturday, Aug. 4.  More

Best Truckstop Customer Service Tips

  • 2012-05-01

NATSO members talk about what things make a good overall customer experience. More

Pilot Company to Launch Site For Roboburger Vending

The RoboBurger equipment is a fully autonomous robotic burger chef in a vending machine.
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Travelcenters of America Opens Georgia Stop

TravelCenters of America recently opened a new TA Express Travel Center near Statesboro, Georgia.
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Infrastructure Investment and Jobs Act (IIJA) EV Charging Grants: Who is Eligible and How Much Money Do Fuel Retailers Need to Contribute?

The initial grant distribution will prioritize funding for EV charging infrastructure at off-highway and off-Interstate locations.
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Join the ChargeAhead Partnership

The Charge Ahead Partnership is a coalition of individuals and businesses united in the idea that the best way to expand the electric vehicle charging network is through a competitive, market-based approach.
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Contact Your State DOT Regarding Infrastructure Investment and Jobs Act (IIJA) EV Charging Funding

NATSO members should contact their state transportation departments promptly to learn about their electric vehicle charging plans and to share our industry's perspective on the plans' development.
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Has the Business Case for EV Charging Improved?

It is incumbent upon fuel retailers to urge state DOTs to structure projects in a “make-ready” model that allows utilities to invest in the grid and distribution enhancements necessary to feed charging stations while a competitive, private market governs the consumer-facing charging transaction. 
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