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Best Truckstop Customer Service Tips

NATSO members talk about what things make a good overall customer experience. More

Offering Increased Sandwich Variety Could Boost Sales

Diners are looking for more variety in sandwiches, according to foodservice consultant Technomic, and offering more options could boost sales for truckstop and travel plaza operators and industry suppliers while also increasing customer satisfaction. More

Three Things Your Customers Want From Suppliers

Operators know their suppliers have the expertise that could help take their sales to the next level, so Highway Business Matters talked with truckstop owners and managers to learn three things they'd like to see from their vendors. More

Shop Operators Share Insights, Opportunities

Offering variety can also increase the amount and types of products customers buy. "You have so many facets of customers coming through and they want different things," Gay said. "You can't just carry one brand of something." More

Convenience Foods Are Hot

A tight economy has everyone looking for a bargain and professional drivers and the traveling public is no different. Low price points and convenience are driving sales of hot foods within the convenience and trucker stores at several truckstops and travel plazas. More

Discover Top-Selling Truckstop Products

Industry suppliers looking to introduce a product or target a new customer can get on the inside track by hearing directly from truckstop owners and operators who shared their top-selling items with NATSO. More

NATSO Launches Highway Business Matters

Welcome to NATSO's first edition of Highway Business Matters — a brief semimonthly newsletter created exclusively for companies that provide products or services to the truckstop and travel plaza industry! More

The RoboBurger equipment is a fully autonomous robotic burger chef in a vending machine.
TravelCenters of America recently opened a new TA Express Travel Center near Statesboro, Georgia.
The initial grant distribution will prioritize funding for EV charging infrastructure at off-highway and off-Interstate locations.
The Charge Ahead Partnership is a coalition of individuals and businesses united in the idea that the best way to expand the electric vehicle charging network is through a competitive, market-based approach.
NATSO members should contact their state transportation departments promptly to learn about their electric vehicle charging plans and to share our industry's perspective on the plans' development.
It is incumbent upon fuel retailers to urge state DOTs to structure projects in a “make-ready” model that allows utilities to invest in the grid and distribution enhancements necessary to feed charging stations while a competitive, private market governs the consumer-facing charging transaction.