The company that operates the 495 Express Lanes in Virginia changed its policies to cap the maximum that it can fine motorists for toll violations after a series of investigative articles found widespread tolling problems, including motorists facing thousands in fines for malfunctioning electronic transponders.
Transurban said Oct. 27 that it will cap lawsuits at $2,200 to prevent people from paying tens of thousands of dollars in fines for a few dollars in missed tolls, according to Fox 5.
Fox 5 Chief Investigative Reporter Emily Miller has been investigating Transurban’s tolling policies after a growing number of tolling horror stories began to surface. Miller’s series began with a recent article about Joe Mischler who faced a whopping $17,000 fine for $36 in unpaid tolls, but has since uncovered countless similar stories from readers who say the fines are a “racket” and that they feel “bamboozled.”
Transurban has filed more than 20,000 lawsuits against Virginia drivers, Fox reports. With so many lawsuits filing in, every Tuesday and Thursday, a courtroom at Fairfax County Court exclusively handles Transurban's lawsuits against Express Lane users for unpaid tolls.
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