Topics: Professional Drivers

Great Ideas Abound at NATSO Members' Travel Centers

NATSO members’ locations are bursting with great ideas inside, outside and even in the restrooms. Here are four great ideas we’ve gathered from NATSO members. More

6 Ideas for Improving Professional Drivers' Experience at the Pump

Professional drivers’ experience at the fuel pump is very important to their experience. There are several elements travel centers should consider when thinking through the driver experience. Gather six ideas for improving drivers’ experience at the fuel pump. More

Professional Driver Buying Behavior at Travel Centers Toolkit Metrics-at-a-Glance

The NATSO Foundation's Professional Driver Buying Behavior at Travel Centers Toolkit covers several critical areas, including fueling payment options and factors influencing drivers’ fueling decisions. See key truckstop and travel plaza metrics-at-a-glance for the toolkit in this new infographic. More

Panel of Professional Drivers to Share Insights at NATSO Connect

During NATSO Connect 2022, scheduled to be held Feb. 20-24, 2022, at Disney's Coronado Springs Resort in Orlando, Florida, truckstop and travel center operators will gain first-hand insights from professional drivers to learn more about their wants and needs on the road. As part of an interactive workshop, a panel of DAS Distributors’ Road Pro professional drivers will discuss what matters most to them while they are on the road. More

Dressing up the Back Entrance at Your Travel Plaza

Plateau Travel Plaza in Madras, Oregon, added pots of flowers and had a local graphics company create a sign thanking professional drivers. More

Top Things Professional Drivers Have Appreciated at Truckstops During COVID-19

We asked Check-Link drivers to tell us what travel plazas and their employees have done that has truly made a difference during the pandemic. More

Changes in Drivers’ Lifestyle and Demographics Shape Truckstops' Offerings

As the pool of drivers and the length-of-haul changes, truckstop and travel plazas have to make getting to know their customers a top priority. More

Welcome Professional Drivers by Rolling Out the Red Carpet

Do you ever wonder why your location’s retail/food conversion rates from the back court (diesel fueling lanes) are so low even though a very large percentage of professional divers come into your store to either get a receipt and/or to use the restrooms? Here are five ways to determine how welcoming you are to the professional drivers stopping at your location. More

INCREASED COMPETITION: Keeping an Eye on Truck Terminals And Dealerships Members Only Join or Login

Trucking companies are constantly working to attract and retain drivers, and many are focusing on their terminals and offerings as ways to improve the driver experience, which could decrease the number of services drivers seek out on the road. More

Technology Works to Speed Fuel Transactions at Truckstops Members Only Join or Login

With increased demands on drivers and hours-of-service regulations, professional drivers are eager to stop for what they need and get back on the road as quickly as possible. Locations are offering more convenient food options and working to speed transactions inside the store, but many have been limited with what they could do on the fuel islands. More

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