Topics: Leadership

Eight Tips for Strengthening the Truckstop Team

Strong leaders know that they are only as strong as the team surrounding them. Effective leaders take time to coach those under them, which ultimately improves operations and the company’s profitability. John Kotter, professor emeritus at Harvard Business School and an expert on leadership and change, has said that successful corporations don’t wait for leaders to come along. Instead, they actively seek out people with leadership potential and expose them to career experiences that will develop that potential. More

Six Trends in Leadership for Truckstop Operators to Watch

Staying ahead of leadership trends can help truckstop and travel plaza operators prepare for the future. Stop Watch has identified six leadership trends that could shape the year ahead. More

Broadway Truck Stop Raises Money for Spokane's Needy

For the month of March, Broadway Diner, located in the Broadway Truck Stop in Spokane, Washington, was a proud participant of the “Dine Out To Feed Spokane” project, a benefit to raise awareness for the Feed Spokane agency. More

What Is Your Favorite Business Book?

NATSO operators share their favorite business book. More

Key Performance Indicators

It seems one topic that often comes up at industry events that operators dance around is their key performance indicator. Everyone is interested in knowing what one key performance indicator or metric their fellow operators value the highest and why. So, we recently asked industry specialists and operators that question and received the following responses. More

Biz Brief Reader Tip Sheet

Biz Brief is the latest tool in the NATSO Foundation’s arsenal of programs and products aimed at strengthening travel plazas’ ability to meet the needs of the traveling public through improved operational performance and business planning. Delivered daily via email, Biz Brief is specifically designed to deliver daily business intelligence for the truckstop and travel plaza community of owners and operators. How can you best use the features that are provided each day in the Biz Brief? Here are editor Roger Cole’s tips for what to watch for to make the most of the newsletter's business intelligence. More

Repairs And Roast Beef Sandwich Sales Grow At Dodge City

Petro Dodge City #397 is located in Hanceville, Ala., which is positioned perfectly between Birmingham and Huntsville. With a brand new truck repair shop and renovations in the works, they are also positioned to grow. More

Nominate a Leader to the Hall of Fame

The NATSO Foundation is accepting nominations for the 2014 NATSO Hall of Fame award until Aug. 9, 2013. Formerly the Distinguished Member award, the NATSO Hall of Fame award recognizes current or past NATSO members whose participation in their communities, the industry and our association brings honor to and serves as a source of pride for the travel plaza and truckstop industry. More

Final Week to Apply for Bill Moon Scholarship

The NATSO Foundation is accepting applications for the 2013 Bill Moon Scholarship until next Wednesday, May 1. All truckstop and travel plaza owner/operators, their employees and their families are eligible. More

Register to Take Home Business Ideas from Europe to Improve Your Bottom Line

For the third year, NATSO is partnering with Insight to offer NATSO members a phenomenal learning trip to Europe. This year's International Study Tour, Sept. 22 - 27, begins in Amsterdam with hosted retail study tours and ends in London with the ‘Future of Convenience’ conference and exhibition. More

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